Why is my Citizen Barcode Reader not printing neatly?
If your Citizen Barcode Reader is not printing neatly, ensure that the media and ribbon are correctly set. Adjust the printing density using the menu or control software. If the platen is dirty, clean it with ethyl alcohol; if it is deformed, it should be replaced. Consult with the dealer that supplied the printer concerning the replacement.
What to do if Citizen Barcode Reader feeds paper but does not print?
If your Citizen Barcode Reader is feeding paper but not printing, check if the thermal printhead is dirty or has a label stuck to it. Clean any dirt with the provided head cleaner. Remove any stuck labels, using a soft cloth soaked in ethyl alcohol for adhesive residue. Ensure you are using the recommended ribbon or one of the same type.
Why does the printing position change on my Citizen Barcode Reader?
If the printing position changes on your Citizen Barcode Reader, make sure the media and ribbon are correctly set. Clean the platen with ethyl alcohol if it's dirty, and replace it if deformed. Check the software and communication status set by the host computer if an error message appears. Ensure the correct menu values are set using the operating panel or host computer. Adjust the media sensitivity to appropriate values, and if the problem persists, change the 'Sensor level' in the 'System setup'.
How to troubleshoot LED not lighting up on Citizen Barcode Reader?
If the LED on your Citizen Barcode Reader doesn't light up when you connect the power, ensure the power cord is correctly plugged into both the electrical outlet and the printer's power inlet. Check that the outlet is receiving power, and verify the building's power supply. If the power cord is damaged, replace it with one specifically designed for the printer. If necessary, replace the main fuse in the building’s fuse box, and reset the main breaker. Ask a qualified serviceman to carry out the replacement.
How to fix wrinkled ribbon on Citizen Barcode Reader?
If the ribbon is wrinkled in your Citizen Barcode Reader, adjust the tension and left-right balance using the ribbon tension and balance adjustment knobs. Also, set the appropriate printing density using the menu or control software. If the issue persists, use the recommended products or equivalent; otherwise, contact a service representative.
What to do if the ribbon slips on Citizen Barcode Reader?
If the ribbon slips (and ribbon dirt is produced) on your Citizen Barcode Reader, adjust the tension using the ribbon tension adjustment knob.
How to fix ribbon not winding on Citizen Barcode Reader?
If the ribbon does not wind in your Citizen Barcode Reader, ensure the ribbon is set in the correct course and that the winding direction is correct.
General| USB port | No |
|---|---|
| RS-232 interface | Yes |
| Optional connectivity | Ethernet |
| USB 1.1 ports quantity | 1 |
| USB 2.0 ports quantity | 0 |
| Connectivity technology | Wired |
| Flash memory | 2 MB |
| Certification | UL, C-UL, FCC class A, CCC, CE Marking |
| Internal memory | 8 MB |
| Number of fonts | 2 |
| Built-in barcodes | PDF417, UPC-A, UPC-E |
| Built-in processor | 32 Bit RISC |
| Mean cycles between failures (MCBF) | 1000 |
| Power consumption | 2400 mA |
| Power requirements | 100 - 240V, 50 / 60Hz |
| Compatible operating systems | Windows 2000, XP, Vista |
| Core diameter | 25.4 mm |
| Ribbon length | 360 m |
| Media thickness | 0.0635 - 0.254 mm |
| Maximum label length | 812 m |
| Maximum roll diameter | 127 mm |
| Supported paper width | 19.5 - 118 mm |
Weight and Dimensions| Depth | 114 mm |
|---|---|
| Width | 91 mm |
| Height | 104 mm |
Explains the meaning of warning and caution symbols and provides specific instructions to avoid hazards.
Details general safety measures and specific precautions for safe printer installation and operation.
Provides step-by-step instructions for connecting the printer to a power source safely.
Guides the user on installing printer drivers and software on the computer for proper operation.
Explains how to connect the printer to a computer using serial, parallel, or USB interfaces.
Provides step-by-step instructions for loading and positioning the media roll within the printer.
Explains how to set transparent and reflective sensors for accurate media detection.
Provides detailed steps for adjusting the transparent sensor for optimal media detection.
Provides detailed steps for adjusting the reflective sensor to detect black marks accurately.
Explains how to adjust media thickness using a dial to improve print quality.
Details how to adjust media width using a dial to balance head pressure for consistent print quality.
Explains how to adjust ribbon tension to prevent wrinkles or slippage, with criteria for different widths.
Guides on adjusting ribbon balance using knobs to correct wrinkles and looseness.
Provides instructions on cleaning the thermal printhead and platen using a head cleaner and ethyl alcohol.
Offers checks for power connection issues and common printing problems like no printing or paper feeding.
Provides steps for print quality, position changes, wrinkled ribbons, and ribbon slippage.
Gives step-by-step instructions on how to replace the printer's interface board with precautions.
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