How to fix paper jams in Citizen Printer?
If your Citizen Printer is experiencing paper jams where the paper cannot exit and rolls up inside, open the paper cover and carefully pull the paper out to clear the jam.
What to do if my Citizen Printer says 'Paper End'?
If your Citizen Printer displays 'Paper End', simply load a new paper roll to resume printing.
What to do if the cover is open on my Citizen CTE351XEEBX during printing?
If the cover of your Citizen Printer is opened during printing, check the paper, gently pull it straight out a couple of centimeters, and then close the cover to continue.
What to do if my Citizen Printer displays a Cutter Error?
To resolve a Cutter Error on your Citizen Printer, turn off the power, open the paper cover, and remove any jammed paper or scraps. Reload the paper roll, close the cover, and then turn the power back on.
Why is the print head hot on my Citizen CTE351XEEBX Printer?
If your Citizen Printer's print head is too hot, which may occur due to dense or heavy black printing in a high-temperature environment, wait for the print head temperature to decrease. Printing should restart automatically once it has cooled down.
How to change printing speed on Citizen CTE351XEEBX?
To address issues with printing speed changes on your Citizen Printer, adjust the memory switch settings. Enable MSW2-3 (buffering), increase the baud rate of MSW7-1 (serial baud rate), and reduce the print speed by changing MSW10-2 to a lower level.
How to clean print head on Citizen Printer?
To clean a dirty print head or platen on your Citizen Printer, periodically (every 2 to 3 months) use a cotton swab dampened with ethyl alcohol to wipe off any dirt and dust.
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