What to do if Citizen CT-S801 cannot detect paper?
If your Citizen Printer isn't detecting paper correctly, it might be due to paper dust on the sensor's protective sheet. To resolve this, gently wipe the sensor's protective sheet with a cotton swab slightly dampened with water.
How to clean print head on Citizen CT-S801 Printer?
To maintain the print quality and prevent malfunctions of your Citizen Printer, clean it every 2 to 3 months as described in the maintenance section. Also, use a cotton swab dampened with ethyl alcohol to wipe off any dirt and dust on the print head and platen. Finally, use a cotton swab dampened with a little water to wipe off the sensor’s protective sheet.
General| Print technology | Direct thermal |
|---|---|
| Label type | UPC-A/E, JAN(EAN)8/13, ITF, Code 39, Code 128, CODABAR, Code93, PDF-417, QR Code |
| Network ready | No |
| Dimensions (WxDxH) | 145 x 193 x 148 mm |
| PC connected | Yes |
| Standard interfaces | USB |
| Power requirements | AC100-240V, 50-60Hz, 2.1A |
| Power consumption (printing) | 45 W |
| Compatible operating systems | Windows (32bit/64bit): 2000 / XP / Vista, OPOS, JavaPOS, Linux CUPS |
| Maximum label width | 80 mm |
| Product color | Black |
Lists compliance with various EU directives and harmonized standards.
Defines the hazard levels indicated by WARNING and CAUTION symbols for user safety.
Warns against installing the printer in environments with flames, direct sunlight, or corrosive gases.
Advises against subjecting the printer to strong impacts or attempting to disassemble it.
Lists conditions to avoid during installation, such as vibration, dust, and non-level surfaces.
Explains the necessity of grounding the printer and lists prohibited grounding connections.
Provides safety guidelines for handling the power cord, including voltage, adapters, and avoiding damage.
Warns against transporting the printer with paper inside and provides precautions for loading paper.
Lists actions to prevent printer malfunction, such as using specified paper and avoiding forced paper removal.
Lists cautions regarding the paper cutter, thermal head, moving parts, and sharp edges to prevent injury.
Outlines daily maintenance steps, including cleaning the printer case and removing paper dust.
Warns that the thermal head is hot after printing and requires cooling before maintenance.
Lists core technical specifications including print method, width, speed, and character sets.
Describes the functions of the LCD screen and LED indicators for printer status.
Explains the functions of the numbered buttons (1-4) and the FEED and MENU buttons.
Details how to adjust the paper near-end sensor for different paper roll diameters.
Explains paper saving functions like top margin suppression and line gap reduction.
Provides cautions regarding text compression, including readability and barcode compatibility.
Provides instructions for connecting the AC power cord to both built-in and adapter types.
Lists important cautions for using the AC adapter safely and correctly.
Shows how to connect various interface cables, including serial, parallel, USB, Ethernet, and Powered USB.
Illustrates the connection methods for Bluetooth and Wireless LAN interface boards.
Provides cautions for Powered USB, cash drawer, and Ethernet cable connections.
Details the procedure for pairing Bluetooth devices with the printer.
Explains how to configure pairing settings, including inputting a passkey when required.
Guides users on accessing the printer's special settings page via a web browser.
Explains the LED indications for various wired and wireless LAN connection statuses and errors.
Guides users on starting up the Web Manager via a web browser.
Explains how to log in to the CONFIG screen using administrator credentials.
Provides step-by-step instructions for connecting the cash drawer kick-out cable.
Explains how to set the partition to match the width of the loaded paper roll.
Details the procedure for setting the DIP switches on the serial interface board.
Shows a table outlining the functions of each DIP switch and their settings.
Guides users on how to adjust the paper near-end sensor using a pointed object.
Illustrates sensor positions for various paper roll diameters based on thickness.
Provides a step-by-step guide for loading paper rolls into the printer.
Lists cautions for loading paper, including using specified types and handling paper cuts.
Details the procedure for calibrating the paper sensor when using label paper.
Guides on loading label paper, including peeling labels and positioning.
Provides instructions for loading black mark paper and adjusting its position.
Details the procedure for calibrating the paper sensor with black mark paper.
Explains how to check the success of black mark calibration.
Guides on selecting the paper type using the Function Test Mode.
Guides on installing the printer driver from the included CD-ROM and downloading updates.
Explains that a dirty print head or platen can reduce print quality or cause malfunctions.
Details the procedure for periodic cleaning of the print head, platen, and sensor's protective sheet.
Lists cautions for cleaning, including the hot print head and avoiding specific cleaning agents.
Explains that a cutter lock can occur due to foreign objects or paper jams.
Provides steps to clear a cutter lock when the "Cutter lock" message appears.
Details the procedure to clear a locked cutter when the paper cover does not open.
Explains how to use the cutter gear to retract the auto cutter blade.
Lists cautions during the cutter lock clearing process, emphasizing safety around moving parts.
Guides on how to access the function test mode by holding a button while powering on.
Explains how to perform a self test to print printer information.
Explains how to print the current memory switch settings.
Details the cause and resolution for cutter lock errors, including referring to another section.
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