TROUBLE SHOOTING
Problem Possible Cause Solution
1 Red LED stays after
power on
1. Battery Low condition
2. Main body is picked up
1. Recharge the battery
2. Re-place the robot on
the floor
2 Vacuum on but can
not
collect dirt and hair
1. The dust bin is full
2. The filter is not installed
correctly
1. Clean the dust bin
2. Re-install the filter
correctly
3 The product is
moving
backwards after
being started
1. The product is on dark
color floor
2. Anti-drop sensor light
was covered
1. Put the robot on light
color floor.
2. Clean anti-drop sensor
light.
4 LED indicators flash
in blue after 4hrs
charging
Power supply might been
cut off during charging
The robot can be operated
if the battery has been fully
charged for 4hrs
5 The side brushes
crooked, not good to
sweep
Being used for a long time If it becomes crooked,
please scald it in hot water
to recover it to its original
shape
6 The product cannot
start
1. Battery is not installed
properly
2. Battery low
3. The robot is under
protection status
1. To install the battery
correctly
2. To have the battery fully
charged(turn off the
cleaner first)
3. To re-set the robot
7 The product circles
around only, cannot
go straight
One of the wires of the
wheels might be loosened
1. Open the wheel cover
and connect the loosen
wire properly
2. Send the robot to seller
for repairing
* If all solutions given above don't work for you, please take actions below:
1)Re-set the robot by switching on the power button;
2)If re-set action doesn't work, please send the robot to seller for repairing.
Note: Particular specifications are subjected to change without prior notice.
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