Clenergy SPH15 - User Manual

Questions and Answers

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manuelnobleAug 20, 2025
How to troubleshoot a system fault on my Clenergy SPH15 Inverter?
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  carla48Aug 20, 2025
  If your Clenergy Inverter displays a system fault, it could be due to several reasons. First, use a multimeter to check the grid voltage. If the voltage is absent, that's the issue. Also, inspect the grid connection, including the wiring and connectors attached to the inverter. Finally, check the breaker between the inverter and the grid. If the breaker has tripped, do not reset it yourself; instead, have an electrician inspect the wiring and the inverter.
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lisa46Aug 22, 2025
What to do if my Clenergy Inverter shows a grid fault?
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  Casey BarajasAug 22, 2025
  If your Clenergy Inverter shows a grid fault, allow time for the grid power to stabilize. The inverter should automatically restart within 5 minutes once the grid returns to normal. If it doesn't, verify the grid voltage and frequency using a multimeter to ensure they meet the required specifications. If the problem persists, you may need to contact your inverter service representative to discuss adjusting the operating range, but only if your electricity provider permits it.
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ydayAug 25, 2025
Why does my Clenergy SPH15 Inverter show an Impedance Fault?
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  Joseph BakerAug 25, 2025
  An Impedance Fault on your Clenergy Inverter means the grid impedance is too high. First, wait for the grid power to return to normal; the inverter should restart automatically within 5 minutes. Also, inspect the wiring between the inverter and the grid. If there are high impedance connections, consult an electrician about increasing the wire size. If problems continue, contact your inverter service representative to discuss adjusting the operating range, if permitted by the electricity provider.
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Karen KellyAug 26, 2025
What causes a Ground I Fault on a Clenergy SPH15 and how to fix it?
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  Michael GarciaAug 27, 2025
  A Ground I Fault in your Clenergy Inverter indicates excessive ground current. To resolve this, first disconnect the inverter from the grid power and inspect the AC wiring and connections. After addressing the cause, reconnect the inverter to the grid power and check its status. If the issue persists, the GFCI circuit may be faulty, and you should contact your inverter service representative.
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Steven GutierrezAug 28, 2025
How do I troubleshoot a PV Over Voltage error on my Clenergy SPH15?
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  Jeffrey EvansAug 28, 2025
  If your Clenergy Inverter is showing a PV Over Voltage error, start by checking the PV open-circuit voltage, ensuring it is less than 500VDC. If the PV voltage is significantly less than 500VDC (e.g.,
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Marco BryantAug 30, 2025
What does an Isolation Fault mean on my Clenergy Inverter?
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  David ThompsonAug 30, 2025
  To address an Isolation Fault on your Clenergy Inverter, check the impedance between PV (+) & PV (-) and earth ground, ensuring it exceeds 8MΩ. A low impedance suggests a ground fault in the PV array or wiring, requiring assistance from your PV array service provider or electrician. If these steps do not resolve the issue, the isolation detection circuit may be faulty, and you should contact your inverter service representative.
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Kendra PerrySep 1, 2025
What should I do if my Clenergy SPH15 Inverter displays a Device Fault?
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  David VillaSep 1, 2025
  If your Clenergy Inverter is showing a Device Fault, disconnect PV (+) or PV (-) from the input and restart the unit. If the problem persists, contact your inverter service representative.
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henryerinSep 2, 2025
What to do if my Clenergy SPH15 Inverter shows a system fault?
- S
  Sara SantiagoSep 2, 2025
  If your Clenergy Inverter displays a system fault, it could be due to several reasons. First, check the grid voltage using a multimeter. If the voltage is absent, that's the issue. Also, examine the grid connection, including the wiring and connectors leading to the inverter. Finally, inspect the breaker between the inverter and the grid; if tripped, do not reset it yourself. Instead, have an electrician inspect the wiring and the inverter.
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Danielle SteeleSep 5, 2025
Why is my Clenergy SPH15 showing a grid fault?
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  Carrie WilliamsSep 5, 2025
  A grid fault on your Clenergy Inverter can occur due to irregularities in the grid power supply. First, wait for the grid power to return to normal; the inverter should automatically restart within 5 minutes. If the issue persists, use a multimeter to check the grid voltage and frequency, ensuring they meet the required specifications. If the voltage and frequency are out of range, and if permitted by your electricity provider, contact your inverter service representative to discuss adjusting the operating range.
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Amy NolanSep 6, 2025
What causes an Impedance Fault in a Clenergy Inverter?
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  Katherine ClarkSep 7, 2025
  An impedance fault in your Clenergy Inverter can be triggered if the grid impedance exceeds the permissible value. If this occurs, wait for the grid power to stabilize; the inverter should automatically restart within 5 minutes. Additionally, inspect the wiring between the inverter and the grid. For high impedance connections, consult an electrician about increasing the wire size. If problems persist, contact your inverter service representative to discuss adjusting the operating range, if permitted by the electricity provider.

Clenergy SPH15 Specifications

General

Model	SPH15
Number of MPPTs	2
Max. Input Current per MPPT	26A
Rated Output Current	21.7A
Frequency	50/60 Hz
THD	<3%
MPPT Efficiency	99.9%
Protection Degree	IP65
Weight	28kg
Rated Output Power	15kW
Nominal AC Output Power	15kW
Nominal AC Voltage	400 V
Rated Output Voltage	400 V
Power Factor	>0.99
Operating Temperature Range	-25°C ~ +60°C (Derating above 45°C)
Protection Level	IP65