Metal:
Buff using a soft cloth, slightly dampened with a citrus oil-based product.
DO NOT use brass polish or household cleaners as these products will damage the metal trim.
Glass:
Use a good quality glass cleaner and dry thoroughly with a paper towel or lint-free cloth.
NEVER use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface.
Vents:
Use a vacuum or duster to remove dust and dirt from the heater and vent areas.
Clean the exterior of the fireplace with a slightly damp cloth or duster.
Maintenance
Risk of electric shock! DO NOT OPEN! No user-serviceable parts inside!
ALWAYS turn the heater OFF and unplug the power cord from the outlet before
cleaning, performing maintenance, or moving this fireplace. Failure to do so could result in
electric shock, fire, or personal injury.
Electrical and Moving Parts:
The fan motors are lubricated at the factory and will not require lubrication.
Electrical components are integrated in the fireplace and are not serviceable by the consumer.
Storage:
Store heater in a clean dry place when not in use.
WARNING! No other servicing should be performed by the consumer. Do not attempt to
service the unit yourself.
Troubleshooting
DISCONNECTED THE APPLIANCE COMPLETELY AND LET COOL PRIOR TO ANY SERVICE.
ONLY A QUALIFIED SEVICE PERSON SHOULD SERVICE AND PEPAIR THIS ELECTRIC APPLAINCE.
1. Fireplace turns off
and will not turn on.
1. Fireplace has overheated
and safety devise has caused
thermal switch to disconnect
or home circuit breaker has opened.
1. Reset switch by turning main
power off and waiting turning it
back on or breaker circuit breaker.
1. Loose wiring.
2. Flame motor defective.
3. Flame rod out of place
1. Inspect wiring for loose
connections.
2. Call a qualified service
technician to replace flame motor.