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Cobra Connex ICD31
Should the unthinkable happen - if you discover your car missing without
receiving theft alerts or call from the SOC, immediately call the 24
hour SOC on +603 8995 0000 and press 1 to report the theft.
For any information you may require on the system and service, call
Connex Customer Service on +603 8995 0000 and press 0.
(Mon - Sat, 9am-7pm).
Connex SOC
Save the Connex SOC and Customer Service contact numbers in your
mobile phone.
Please also ensure that the contact numbers are kept in a place where it is
easily accessible by anyone at home.
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Important
The annual service includes:
• Unique Cobra Connex Compensation Guarantee.
• 24 hour SOC theft monitoring and stolen vehicle recovery service.
• Monthly system health check - if the system is not functioning as
it should be, you will receive a call from the SOC to carry out a full
functionality check.
• Device GSM SIM card inclusive of all SMS charges for theft alerts.
• 200 SMS credits for use of the web application.
Cobra Connex service fee
For information on the annual service fee and renewal procedure, refer
to the product information sheet or call Connex Customer Service.
Cobra Connex service
Connex Customer Service will be in contact with you when the service is
due for renewal.
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Note
Warranty
The Cobra Connex system warranty covers comprehensive parts
and labour for 3 years from the date of purchase or service activation
whichever is the earlier.
The warranty is void if the system has been tampered with or display
signs of tampering or negligence that are not due to manufacturer’s
defects.
For more information on the warranty terms and conditions, contact
Connex Customer Service.
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