Troubleshooting
Problem Solution
Your earbuds aren’t con-
necting to each other. The
Earbud LED Indicators on
both earbuds are alternating
between red and blue lights.
Double press the Multi-Function
Button on either earbud to manually
initiate True Wire stereo connection.
Please allow up to 30 seconds to
connect if you are in a public area
with interfering signals.
Your earbuds are connected
to each other, but you can-
not connect to my device
(phone, laptop, tablet etc.)
Ensure the earbuds are not cur-
rently connected to another device.
If they are, open Bluetooth settings
on those devices and tap “Forget
device” on “CETW516”. Conrm the
device you would like to pair with is
Bluetooth enabled, please refer to
that device’s user manual to conrm.
There is no response on the
CETW516 earbuds.
Firstly, check whether the batteries
in earbuds are depleted, if they are,
charge the earbuds. If they are not,
reset the earbuds by pressing and
holding the Multi-Function Button for
about 8 seconds.
You can only hear sound on
one earbud.
Reset the earbuds by pressing and
holding the Multi-Function Button for
about 8 seconds.
EN 06
?
To Next Page
Loading...
Need help?
General
