If you have a problem with this unit, please read the troubleshooting guide below
and check our website at www.cobyusa.com for Frequently Asked Questions
(FAQs) and rmware updates. If these resources do not resolve the problem,
please contact Technical Support.
The player does not turn on.
Make sure the unit has been powered on manually (i.e., the Power Switch has
been physically set to the ON position).
Ensure that the power cord has been properly connected to the power outlet.
I cannot select a memory card.
Ensure that a memory card has been installed.
Ensure that the memory card is properly installed.
Ensure that the memory card is not defective.
The picture is noisy or distorted.
Reset the color system of the TV set.
Ensure that the photo frame is connected using the RCA AV cable.
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Troubleshooting
COBY Electronics Technical Support
56-65 Rust Street
Maspeth, NY 11378
Email: techsupport@cobyusa.com
Web: www.cobyusa.com
Phone: 800-727-3592 (8:00 AM–11:00 PM EST, seven days a week)
800-681-2629 (8:00 AM–5:30 PM EST, Monday to Friday)
718-416-3197 (8:00 AM–5:30 PM EST, Monday to Friday)
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