Code Blue ● 259 Hedcor Street ● Holland, MI ● 4923 USA ● 800.205.7186 ● www.codeblue.com Rev 12/2018 page 28 of 31 GU-153-G
8 Troubleshooting
8.1 General Issues
Please contact Code Blue Technical Support if you do not see your issue below.
8.1.1 PAS not working
8.1.1.1 Remove the control cable from the amp. This will turn the amp on at all times. Try a
new test call.
8.1.1.2 Test power from the transformer to the amp.
8.1.2 Strobes not working
8.1.2.1 Check the 5 amp slow blow inline fuse between the transformer and 5-finger manifold.
8.1.2.2 Check power connector at the 5 finger manifold and the red/black power wire from the
strobe.
8.1.2.3 Short the yellow relay wires from the strobe to test strobe functionality. If the strobe
flashes, check programming in the IA4100/IP5000 speakerphone.
8.1.3 No power to unit
8.1.3.1 For CB 1 or 5 units, verify that you have 120V AC to the transformer.
8.1.3.2 For CB 2-e units, verify that you have either Hi-Voltage to the power brick or 24V AC to
the unit if low voltage only.
8.1.3.3 For WM-180° units, verify you have 24V AC to the unit
8.1.4 Volume too low/loud on amp
8.1.4.1 First, adjust the volume in the IA4100/IP5000 programming. On the IA4100, the in-call
command for increasing the volume is 28. To decrease the volume, the in-call command is 29.
On the IP5000, the Public Address Gain can be changed under hardware settings.
8.1.4.2 The input gain also can be adjusted manually on the amplifier using the input gain dial.
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