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8. TROUBLESHOOT GUIDE
Remedy
a) Close the main switch
b) Check and plug in
c) Check that PRODUCTION
button is lit
d) Check front lids closure
a) Connect the 3rd wire or
check whether a fuse
burnt out.
a) Open water cock.
Check that rubber pipe is
not squashed or very
doubled up.
a) Check leak and then weld
and refill
b) Check the connection and
replace it, if need be.
a) Allow to thaw, then modify
or replace the mix
a) Modify or replace the mix
a) Insert if mixing.
Replace if worn
a) Check and insert
a) Improve preparation
procedure by sanitizing all
containers, spoons, etc.,
and have the mix analyzed
before pouring it into the
machine.
b) Empty and clean the
machine thoroughly.
Sanitize as described in
chapter 6.
Trouble
Machine does not start
Machine does not start
(display is lit)
Compressor starts but stops
after a few seconds without the
icecream being thick
After 15 minutes freezing, the
mix does not freeze down and
the machine returns to STOP
Machine runs but no ice cream
comes out of ice cream door
Machine runs but ice cream is
too soft
Ice cream mix in the drip
drawer
Ice crem comes out behind the
ice cream door
Bacteria tests show too high
level
Cause
a) Main switch open
b) Machine unplugged
c) Machine not set at
production, alike in
production side and in
cooking side
d) Front lids not perfectly
closed
a) The 3rd wire feeding
compressor and electric
motors is unconnected
a) Watercooled machine:
water not circulating
a) No gas
b) Pressure switch out of
order
a) Not enough sugar in the
mix
a) Too much sugar in the mix
a) Stuffing box missing or
worn
a) Gasket missing or not
properly installed
a) Too high bacteria charge in
the mix
b) Machine not clean and
sterile enough
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