Warranty Description
1. This product has passed strict quality inspection.
2. In case of performance and function fault under the condition of normal use within
warranty period of the product, our company will be responsible for repairing it for free
and for replacing it if the machine cannot be repaired. In the event of failure for the fo
llowing reasons, our company will provide paid repair service:
1) Poor performance and machine fault which occurs after the warranty period expires.
2) Machine fault caused by consumer intentionally or due to negligence.
3) Fault that occurs when the machine is repaired in the sales service center or agent not
designated by our company.
4) Fault that is caused by power supply nonconformity or poor quality of power socket
(irrelevant to warranty period).
5) Product fault or defect caused by natural disaster.
Warranty Period and Warranty Period of Parts
Colzer1556
Product Warranty period Warranty period of parts
One year
(Only for home use)
One year
Common Problems and Solutions
Problem Possible Causes Remedial Action
Product work
abnormally
Fresh air cannot be
delivered from air
outlet smoothly.
Poor odor removal effect
The appliance generates
abnormal sound during
running
The above table lists the common problems with this product. If you cannot find answer, please contact our after-sales service centre.
1. There is problem with
connection.
2. The filter cover is not placed
properly.
1. The plastic package of
new filter is not removed.
2. The air outlet of purified
is blocked by foreign matter.
1.Please check whether the plug is inserted
into the socket, and “On/Off” button status.
2. Re-install the filter.
1. The ambient air quality of
room is very poor.
2. The high-efficiency activated
carbon filter is in failure due
to environmental factor.
3. The room exceeds the effective
area of this product.
1. The air inlet or air outlet is blocked
by foreign matter.
2. Foreign matter falls into the air tube of
appliance.
1.Unpackage the filter plastic package.
2. Clear away the foreign matter.
1. Open the window to improve air ventilation.
2. Please replace the high-efficiency activated
carbon filter mesh.
1. Please clear the blocking object.
2. Clear the fallen foreign matter.
12
13
PM2.5 values cannot reduce
and, stay in a high values.
1. The sensor cover is very duty and
stayed a lot of dust.
2. The unit operated in a dusty
environment.
1. Clean the sensor cover.
2. Adjust the air purifier operating speed to
high speed.
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