Comdial Impact 8024S User Manual

Comdial Impact and Impact SCS LCD Speakerphone User’s
Guide
(Not all phones or systems support all features)
Adjusting contrast on your LCD:
1. Select “OPTIONS”.
2. Select “NEXT” until the “DISP” option appears.
3. Select “DISP”.
4. Select “LIGHT” or “DARK”.
5. Press “SPEAKER” to end.
Customizing your ring tone:
1. Select “OPTIONS”.
2. Select “NEXT” until the “RING” option appears.
3. Select “RING”.
4. Select “UP” or “DOWN” to choose a new ring tone.
5. Press “SPEAKER” to end.

Comdial Impact 8024S Specifications

General

Brand	Comdial
Model	Impact 8024S
Category	Telephone
Language	English

Summary

Adjusting LCD Contrast

Adjust Contrast

Steps to adjust LCD contrast using phone options.

Customizing Ring Tone

Select Ring Tone

Steps to choose a new ring tone via phone options.

Setting Volume Levels

Ringer Volume Adjustment

How to adjust ringer volume when not on a call.

Speaker Volume Adjustment

How to adjust speaker volume during a call.

Handset Volume Adjustment

How to adjust handset volume during a call.

Setting Default Volume Levels

Advanced steps to set persistent volume defaults.

Answering Incoming Calls

Answering Outside Calls

Procedure for answering incoming external calls.

Answering Intercom Calls

Procedure for answering incoming internal calls.

Handling Call Waiting

Steps to manage a second incoming call.

Using the HOLD Feature

Placing a Call on Hold

Steps to place an active call on hold.

Retrieving a Held Call

How to retrieve a call that was placed on hold.

Call Forwarding Operations

Setting Up Call Forwarding

Steps to set up call forwarding to another number.

Canceling Call Forwarding

Steps to disable existing call forwarding.

External Call Forwarding (CFOS)

Steps to forward calls to external numbers.

Canceling External Forwarding

How to cancel an external call forwarding setup.

Call Parking

Parking a Call in Orbit

Procedure to place a call on hold for retrieval from any station.

Retrieving a Parked Call

How to retrieve a call placed in orbit.

Handling Park Recall Notifications

What happens when a parked call times out.

Call Transferring

Performing a Screened Transfer

Transferring a call after speaking with the recipient.

Managing Busy or Ringing Transfers

Options when the target extension is busy or not answering.

Performing an Unscreened Transfer

Transferring a call directly without speaking to the recipient first.

Handling Unanswered Transfers

Actions when an unscreened transfer call is not answered.

Monitoring Telephone Status

Checking Station Status via BLF

Using BLF lights to check station status.

Making Calls

Manual Calling Procedure

Steps for placing calls manually.

Using Speed Dial

Using speed dial buttons to make calls.

Redialing the Last Number

How to redial the most recent number.

Automatic Redial for Busy Numbers

Using automatic redial for busy/unanswered numbers.

Storing Dialed Numbers

Saving numbers for later use.

Storing Numbers During Calls

Saving numbers while on an active call.

Busy Station Callback (Camping On)

Setting and Using Camping On

How to set up automatic callback for busy extensions.

Canceling Call-Back Request

How to cancel a pending callback.

Camping On with DND Enabled

Setting callback when the target is in DND mode.

Queuing for a Line

Handling All Busy Lines

Procedure when all lines are occupied.

Queuing for a Specific Line

How to wait for a particular line to become available.

Canceling a Line Queue

How to remove yourself from a line queue.

Conference Calls

Setting Up a Conference Call

Steps to initiate and build a conference call.

Maintaining Conference with One Member

How to stay connected with one party after others drop off.

Rejoining a Caller to Conference

How to bring a held caller back into a conference.

Dropping Out of a Conference

How to exit a conference call you initiated.

Rejoining an Active Conference

How to get back into an active conference call.