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Comdial CONVERSip EP100 User Manual

Comdial CONVERSip EP100
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CONVERSip EP100 Digital Endpoint
User Guide

Table of Contents

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Comdial CONVERSip EP100 Specifications

General IconGeneral
BrandComdial
ModelCONVERSip EP100
CategoryTelephone
LanguageEnglish

Summary

Introduction

Audience Description

Specifies the intended users and their expected knowledge for this manual.

Related Publications

Refers to other documents for additional information.

Conventions Used in this Manual

Explains formatting conventions like italics and quotes used in the manual.

1. OVERVIEW

1.1 Understanding the Basic Functions

Explains the basic features and what they allow the user to do.

Your EP100's Buttons

Details the functions of each button on the EP100 telephone.

EP100 Display Lights

Describes the status indicated by the LED lights on the EP100 display.

1.2 Positioning Your EP100

Provides guidance on adjusting the telephone's position for optimal use.

1.3 Setting Display Contrast

Instructions on how to adjust the LCD display contrast for better viewing.

1.4 Setting a Personal Ringing Tone

Guides the user on selecting different ring tones for their telephone.

1.5 Setting Volume Levels

Explains how to adjust the loudness of the ringer, speaker, and handset.

1.6 Answering and Making Calls

Covers the basic procedures for answering and initiating calls.

1.7 Speakerphone Usage Guidelines

Provides tips for effective use of the speakerphone feature.

2. ANSWERING CALLS

2.1 Answering Outside Calls

Instructions on how to answer incoming calls from outside lines.

2.2 Answering Intercom Calls

Details the process for answering internal calls from other stations.

2.3 Night-Transferred Calls - Line Access From Any Station

Explains how to handle calls transferred for off-hour ringing.

2.4 Holding Calls

Describes how to place calls on hold and retrieve them.

2.5 Call Pickup

Covers methods for answering calls ringing at other stations.

2.6 Receiving Subdued Off-Hook Voice Announcements (SOHVA)

Explains how to receive private voice announcements during a call.

2.6.1 VOICE ANNOUNCE BLOCKING

How to block incoming voice announcements, including SOHVA.

2.7 Caller ID (Automatic Number Identification)

How to view incoming call numbers before answering.

3. MAKING CALLS

3.1 Making Outside Calls

Procedures for dialing numbers on external telephone lines.

3.2 Making Intercom Calls

Instructions for initiating calls to other stations within the system.

3.3 Automatic Dialing

How to use programmable buttons for speed dialing.

3.4 Redialing

Covers redialing the last-dialed number and programming numbers.

3.5 Camping On - Busy Station, Automatic Callback

How to camp on a busy station and receive an automatic callback.

3.6 Advanced Camping On Options

Exploring options for camping on idle or busy stations.

3.7 Sending Subdued Off-Hook Voice Announcements (SOHVA)

How to send private voice announcements to busy stations.

4. ADVANCED CALL HANDLING

4.1 Waiting For A Line (Queuing)

How to place your telephone in a queue to await an idle line.

4.2 Conferencing

Setting up and managing conference calls with multiple parties.

4.3 Call Forwarding

Instructions for forwarding calls to another telephone.

4.4 Call Forward Outside System (CFOS)

How to forward calls to numbers outside the telephone system.

4.5 Call Parking

Placing calls on hold in park orbits for retrieval from any station.

4.6 Call Transferring

Procedures for transferring calls, including screened and unscreened methods.

4.7 Other Call Transferring Options

Details on specific transfer methods like hot and quick transfers.

5. NONVERBAL MESSAGING

5.1 LCD Message Delivery

How to set and receive system-supplied messages on the LCD.

5.2 Message Waiting Light and Messaging

Turning on message waiting lights and sending messages to other stations.

5.3 Response Message Delivery

Using programmed buttons to send preselected messages to callers.

6. PROGRAMMING

6.1 DSS Numbers

Storing station extension numbers for quick access and monitoring.

6.2 Speed Dial Numbers

Storing and dialing frequently used numbers using one or two buttons.

6.3 Feature Access Codes

Using access codes to program system features.

6.4 LCD Feature Buttons

Creating feature access buttons using soft keys for easier operation.

6.5 Reminder Alert

Setting up to two reminder alerts for important events.

6.6 Response Message Button

Programming buttons to send LCD messages to other telephones.

7. OTHER ADVANCED FEATURES

7.1 Background Music

How to turn background music on or off and adjust volume.

7.2 Line Groups

Accessing outside lines through organized line groups.

7.3 Do Not Disturb Condition

Enabling or disabling the DND feature to block incoming calls.

7.4 Automatic Redial

Using the automatic redial feature for busy or unanswered numbers.

7.5 Tracker Paging System

Sending call back and parked call messages to pagers.

7.6 Auxiliary Jack

Connecting external devices like headsets or recorders to the auxiliary jack.

7.7 Account Codes

Entering account codes for call record or billing purposes.

7.8 Dial By Name

Searching an index of names to locate and dial station numbers.

7.9 Volume Control

Adjusting volume levels for ringer, speaker, handset, and headset.

7.10 Default Volume Control

Setting permanent loudness levels for future calls.

7.11 Programmed Button Display

Displaying the function of each button on the telephone.

7.12 Automatic Set Relocation

Managing telephone programming when moving to a new location.

7.13 Paging

Sending voice announcements through speakers or external paging units.

APPENDIX A FEATURE ACCESS CODES

APPENDIX B DISPLAY ABBREVIATIONS

APPENDIX C FEATURE NETWORKING SUPPORT

APPENDIX D GLOSSARY

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