COMEC SOPRO 281 - Customer Service & Maintenance

18
ENGLISH
9 Customer service
& maintenance
No particular maintenance operation is needed for this appliance.
Make sure that the fans
D
are not obstructed by dust. If this is the case, isolate the device
from the mains supply and vacuum the dust.
In case of incidents please contact our customer service or our nearest distributor.
We remind you that faults due to incorrect use are not covered by the guarantee.
Check if the mains transformer is connected properly to the mains supply.
9.1 The indicator light
L
does not go on aer the device
has been switched on
Check if the requirements of chapter 6 “User settings”, are met.
Check the condition of the light cable and your optical system.
9.2 The light goes on but the luminous power is poor
Check if the light intensity is set too high.
Check the camera settings.
9.3 The delivered images are too bright or saturated
• The light cable is disconnected.
• The light source has an integrated safety device which automatically switches o the light in
case of excessive internal temperature of the device. Aer the temperature decreased, the
lamp can be used again:
- Ensure that there is sucient space around the device for adequate cooling
(minimum 15cm at all sides of the device).
- Ensure that the ventilation slots at the rear and the bottom of the source are not
covered.
If the fault persists and you need to return the device to customer service please return the
device in its original packaging aer disinfecting it.
The product must be disinfected before returning it for repair.
When returning a product check its condition and inform the carrier of any comments to be
recorded on the delivery note by registered letter within 48 hours. If goods shipped by us
are damaged during transport the repair amount will be either charged to the carrier, if the
comments were made in a timely manner, or otherwise they will be charged to the receiver.
9.4 There is no light but the fans continue to operate