Do you have a question about the CommScope ARRIS SURFboard SBV2402 and is the answer not in the manual?
Type | Cable Modem |
---|---|
DOCSIS Standard | DOCSIS 3.0 |
Number of Ethernet Ports | 4 |
Voice Ports | 2 |
Weight | 1.5 lbs |
Channels | 8x4 |
Compatible ISPs | Comcast Xfinity, Cox |
Key precautions to follow for safe operation and installation of the device.
Information regarding FCC rules on radio frequency interference.
Statement of compliance with FCC regulations by the manufacturer.
Details on compliance with FCC limits for radio frequency exposure.
Guidelines and potential restrictions for using wireless devices in certain environments.
Overview of the cable modem's features, compliance, and capabilities.
List of items included in the packaging with the cable modem.
Required items not included in the box for modem installation.
Minimum system requirements for operating the cable modem.
How to get technical support, FAQs, and product documentation.
Details the LEDs and indicators on the front of the device.
Describes the ports and connectors located on the rear of the device.
Information on the device label, including model, MAC, and serial numbers.
Factors to consider when selecting a suitable place for the modem.
Steps to connect the modem and activate your internet and phone services.
Instructions for connecting telephone devices to the modem.
Guidance and materials needed for mounting the modem on a wall.
Lists necessary tools and materials for installation and mounting.
Advice on positioning the modem for optimal performance and access.
Steps to verify and set up your internet connection after installation.
Explanation of the LED indicators on the cable modem and their meanings.
Guidance on identifying and resolving issues related to wiring.
Describes normal operational patterns of modem indicators and lights.
Details the indicator light patterns during the modem's startup sequence.
Specific light patterns during the telephony modem's startup process.
Specific light patterns during the cable modem's startup process.
Overview of the main menu and sub-menu options in the Web Manager.
How to access and interpret network connection status information.
Information displayed on the Status screen regarding channels and MAC addresses.
How to view the hardware and firmware versions of the cable modem.
Accessing and understanding the event log for modem activity.
Checking the registration status and connectivity details of the modem.
Options available on the CM Feature screen, such as LED control.
How to change the password for the Web Manager login.
Procedure for logging out of the Web Manager interface.
Steps to resolve the problem where the cable modem's power light is off.
Solutions for when you are unable to connect to the internet.
Troubleshooting steps for internet access issues when using an Ethernet connection.
Causes and solutions for experiencing slow internet speeds.
Steps to diagnose and fix issues with no dial tone on telephone lines.