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CommScope SURFboard SBG8300 User Manual

CommScope SURFboard SBG8300
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SURFboard
®
SBG8300 DOCSIS 3.1 Wi-Fi cable
modem
User Guide, STANDARD Revision x.5
P/N 365-095-32542

Table of Contents

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CommScope SURFboard SBG8300 Specifications

General IconGeneral
BrandCommScope
ModelSURFboard SBG8300
CategoryModem
LanguageEnglish

Summary

CommScope Copyrights and Trademarks

Safety and Regulatory Information

Important Safety Instructions

Crucial safety guidelines to prevent hazards during device operation and installation.

FCC Statements and Compliance

FCC Interference Statement

Details compliance with FCC rules regarding radio frequency interference.

FCC Declaration of Conformity

Formal declaration of the product's adherence to FCC regulations.

FCC Radiation Exposure Statement

Outlines compliance with FCC limits for radio frequency radiation exposure.

Wireless LAN Information

Wireless Device Usage Restrictions

Guidelines and limitations for using wireless devices in various environments.

Environmental Recycling and Disposal

Chapter 1: Getting Started

In the Box Contents

Lists all items included within the product's packaging.

Additional Items Required

Specifies necessary accessories not provided with the modem.

System Requirements

Outlines the hardware and software prerequisites for using the device.

Contact Information and Support

Provides ARRIS support website and technical assistance phone number.

Chapter 2: Product Overview

Front Panel Overview

Description of the modem's front panel indicators and controls.

Rear Panel Ports and Buttons

Details all physical connections and buttons located on the device's rear.

Wi-Fi Cable Modem Label Information

Explains the essential information found on the product's identification label.

Chapter 3: Installing the Wi-Fi Cable Modem

Connecting the SBG8300 to Your Computer

Step-by-step guide for establishing a wired connection to the modem.

Chapter 4: Setting Up Wi-Fi Network Connection

Setup via Mobile Device App

Instructions for configuring Wi-Fi using the ARRIS SURFboard Manager mobile app.

Setup via Client Device Connection

Guides for connecting various client devices (PC, mobile) to the Wi-Fi network.

Quick Connect via Windows Taskbar

Method for connecting to Wi-Fi using the Windows taskbar's network icon.

Connect via Windows Control Panel

Detailed procedure for Wi-Fi connection using the Windows Control Panel.

Chapter 5: Using the Wi-Fi Cable Modem Web Manager

First-Time Web Manager Login and Setup

Initial steps for accessing the device's web interface and initial configuration.

Web Manager Menu Navigation

Explains the layout and functionality of the Web Manager's main menu.

Exiting the Web Manager

Instructions on how to properly log out and close the Web Manager session.

Chapter 6: Configuring Your Wi-Fi Network

Setting Up Your Wi-Fi Network

Comprehensive guide to configuring the primary Wi-Fi network settings.

Changing Wi-Fi Network Name (SSID)

Steps to customize the network name for easier identification.

Setting Up Wi-Fi Protected Setup (WPS)

Procedure for connecting devices using the WPS PIN or push-button method.

Chapter 7: Protecting & Monitoring Your Wi-Fi Network

Changing the Login Password

Essential security step to change the default administrator password.

Firewall Protection Setup

Configuring the device's firewall for network security and threat prevention.

IPv4 Security Configuration

Setting the security levels for IPv4 traffic through the firewall.

Parental Control Setup

Establishing rules to manage and limit internet access for specific devices.

Port Forwarding Configuration

Enabling external access to specific ports on devices within the network.

Port Triggering Setup

Configuring port triggers to monitor and manage specific application traffic.

DMZ Host Setup

Designating a device for direct internet exposure outside the firewall for specific uses.

Chapter 8: Managing Your Wi-Fi Cable Modem and Networks

Viewing System Hardware Information

Accessing detailed specifications of the SBG8300's internal hardware.

Viewing Software Version Information

Displaying the current software and firmware details of the SBG8300.

Ethernet Data Input Setup

Configuring the modem to accept internet input via an Ethernet port.

Rebooting via Reset Button

Restarting the SBG8300 using its physical reset button.

Rebooting via Web Manager

Restarting the SBG8300 through its web-based management interface.

Exiting the SBG8300 Web Manager

Proper procedure for logging out and closing the Web Manager session.

Chapter 9: Troubleshooting Tips

Common Solutions

Provides solutions for typical Wi-Fi cable modem connectivity issues.

Front Panel LED Status and Errors

Explains the meaning of front panel LED indicators for troubleshooting.

Warranty Information

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