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CommScope ARRIS SURFboard SB6190 User Manual

CommScope ARRIS SURFboard SB6190
30 pages
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SURFboard
®
SB6190 DOCSIS
®
3.0 Cable Modem
User Guide, STANDARD Revision x.4
P/N 365-095-28610
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CommScope ARRIS SURFboard SB6190 Specifications

General IconGeneral
BrandCommScope
ModelARRIS SURFboard SB6190
CategoryModem
LanguageEnglish

Summary

CommScope Copyrights and Trademarks

Copyright and Trademark Notice

Details copyright, ARRIS trademarks, and other brand acknowledgments.

Safety and Regulatory Information

Important Safety Instructions

Key safety precautions for device operation.

FCC Statements

FCC Interference Statement

Explains device compliance with FCC rules for digital devices.

FCC Declaration of Conformity

CommScope's declaration of the SURFboard SB6190's FCC compliance.

FCC Radiation Exposure Statement

Outlines compliance with FCC RF exposure limits for uncontrolled environments.

Caring for the environment by recycling your ARRIS equipment

Environmental Recycling Guidelines

Guidance on responsible product disposal and recycling.

Chapter 1: Get started

Introduction

Overview of the ARRIS SURFboard SB6190 cable modem and user guide.

In the box

Lists all items provided in the SB6190 package.

Additional item(s) needed (not included)

Lists optional items not included with the SB6190.

System requirements

Details the necessary hardware and software for the SB6190.

Contact information

Provides ARRIS technical support and website details.

Chapter 2: Product overview

Front panel

Explains the front view and LED indicators of the SB6190.

Rear panel

Details the rear view and connectivity ports of the SB6190.

Cable modem label

Describes the label on the modem with essential identification details.

Chapter 3: Install the cable modem

Connect the SB6190 to your computer

Step-by-step guide to physically connect the modem to a computer.

Establish an Internet connection

Procedures to activate the modem and test internet connectivity.

Chapter 4: Use the cable modem Web Manager

Start the SB6190 Web Manager

Instructions to access the modem's web-based management interface.

SB6190 Web Manager screen options

Overview of the menu buttons and links within the web manager interface.

Get help

How to find assistance and information within the web manager.

Chapter 5: Monitor your cable modem and connected network

View the SB6190 product information

How to check hardware, software, and status details of the modem.

View the SB6190 network connection status

Monitoring the modem's current connection state and channel activity.

View the SB6190 event log

Accessing and interpreting the modem's operational event history.

View the SB6190 configuration settings

Inspecting downstream and upstream connection frequencies and channel IDs.

Restore the SB6190 factory default settings

Guide to resetting the modem to its original factory configuration.

Reboot the SB6190

Instructions for restarting the cable modem to apply settings or resolve issues.

Chapter 6: Troubleshooting tips

Solutions

Common modem problems and their potential solutions.

Front panel LED icons and error conditions

Explains the meaning of front panel LED status lights.

Warranty Information

Retail Purchaser Warranty

Details the warranty terms for direct ARRIS purchases.

Service Provider Warranty

Information regarding warranties provided through cable operators.

General Warranty Information

Covers exclusions and limitations applicable to ARRIS warranties.

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