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CommScope SURFboard SVG2482AC User Manual

CommScope SURFboard SVG2482AC
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SURFboard
®
SVG2482AC Wi-Fi
®
and Voice Modem
for XFINITY
®
Customers
User Guide, STANDARD Revision x.5
P/N 365-095-31279

Table of Contents

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CommScope SURFboard SVG2482AC Specifications

General IconGeneral
TypeCable Modem
DOCSIS StandardDOCSIS 3.0
Downstream Channels24
Upstream Channels8
Wi-Fi Standard802.11ac
Wi-Fi SpeedUp to 1750 Mbps
Ethernet Ports4
Telephony Ports2
Weight1.6 lbs
USB Ports1
SecurityWPA2, Firewall

Summary

Safety and Regulatory Information

Important Safety Instructions

Key precautions for safe installation and operation of the device.

FCC Statements

FCC Interference Statement

Explains compliance with FCC rules regarding radio frequency interference.

FCC Declaration of Conformity

Formal declaration of compliance with FCC regulations.

FCC Radiation Exposure Statement

Details compliance with FCC limits for RF exposure.

Wireless LAN Information

Restrictions on Wireless Device Use

Notes on potential restrictions for using wireless devices in certain environments.

Environmental Recycling

Recycling ARRIS Equipment

Guidance on properly disposing of ARRIS equipment for environmental protection.

Getting Started

Package Contents

Lists items included in the product package.

Setup Requirements and Contact

Details required items, system specs, and ARRIS support contact information.

Product Overview

Front Panel and LED Indicators

Describes front panel layout, ports, and LED status meanings.

Rear Panel and Label Information

Details rear panel ports and the device's identification label.

Installing the Wi-Fi and Voice Modem

Connecting the Device and Phone

Guides on connecting the modem to client devices and telephones.

Battery Installation and Internet Setup

Covers battery installation and establishing an internet connection.

Setting Up a Wi-Fi Network

Client Device Wi-Fi Connection

Steps for PC and Android Wi-Fi setup using various methods.

WPS and Connection Testing

Guides on WPS device connection and verifying network connectivity.

Using the Gateway Web Manager

Accessing and Navigating the Web Manager

Instructions to start, use menus, and exit the Web Manager interface.

Configuring Your Wi-Fi Network

Wi-Fi Network Setup and WPS

Guides on configuring SSID, security, and WPS for wireless networks.

Network Security and Protection

Access Control and Password Security

Covers preventing unauthorized access and changing admin passwords.

Firewall, Parental Controls, and DMZ

Guides on setting up firewall, parental controls, and DMZ host.

Port Forwarding and Triggering

Instructions for configuring port forwarding and port triggers.

Managing Gateway and Networks

Device Information and Status

Details hardware, software, network connections, and XFINITY status.

Rebooting and Resetting the Gateway

Procedures for rebooting and resetting the SVG2482AC to factory defaults.

Troubleshooting Tips

Common Solutions and LED Status

Addresses issues like power, data, internet, wireless, and LED error codes.

Warranty Information

ARRIS and Service Provider Warranties

Outlines warranty terms for retail purchases and via service providers.

General Warranty Terms and Exclusions

Details general warranty conditions, limitations, and exclusions.

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