Need help?Do you have a question about the CommScope SURFboard SBG6950AC2 and is the answer not in the manual?
General| Modem Type | Cable Modem |
|---|---|
| Wi-Fi Standard | 802.11ac |
| Number of Ethernet Ports | 4 |
| Maximum Download Speed | 686 Mbps |
| Maximum Upload Speed | 131 Mbps |
| Dual Band | Yes |
| Integrated Router | Yes |
| Ethernet Speed | Gigabit |
| Weight | 1.5 pounds |
| Product Type | Cable Modem Router |
| Security | WPA/WPA2 |
Critical safety precautions to prevent hazards like fire, electric shock, and injury.
Details on device compliance with FCC rules and potential radio interference.
Lists the items included in the product packaging for initial setup.
Lists necessary accessories that are not provided with the modem.
Specifies the hardware and software needed for proper modem operation and setup.
Provides ARRIS support website and phone number for assistance.
Describes the LEDs and ports located on the front of the Wi-Fi cable modem.
Explains the WPS feature for easy and secure wireless device connection.
Identifies the ports and buttons on the rear of the Wi-Fi cable modem.
Detailed explanation of each port and connector on the rear panel.
Information found on the modem label, crucial for service provider contact.
Instructions for establishing a wired connection between the modem and a computer or device.
Procedure for activating the modem with the service provider and verifying internet connectivity.
Instructions for using the ARRIS SURFboard Manager app for Wi-Fi setup.
Steps to connect various client devices (PC, mobile) to the Wi-Fi network.
How to verify that Wi-Fi connections are successfully established and working.
Guide for connecting devices using the Wi-Fi Protected Setup (WPS) button.
Steps to log in to the modem's web interface for configuration and monitoring.
Overview of the navigation menu and its functions within the web manager.
Lists the languages supported by the web manager interface.
Information on accessing field-level help within the web manager interface.
Procedure for safely logging out and closing the web manager interface.
How to enable and configure basic Wi-Fi settings like SSID and security.
Guide to renaming the Wi-Fi network for easier identification and security.
Recommendations for securing the network by changing default credentials and best practices.
How to configure the modem's firewall to protect against internet threats.
Tools to manage and restrict internet access for specific users or devices.
Method to restrict internet access for devices based on their IP addresses.
Technique to control device access to the network using MAC addresses.
Configuration for specific applications requiring dynamic port forwarding.
Instructions for designating a device to bypass firewall for direct internet access.
How to check the current status of the modem and its network connectivity.
Accessing detailed information about the modem's hardware, firmware, and network status.
Procedure for saving current modem settings for future restoration.
How to revert modem settings to a previously saved backup configuration.
Guide to restoring the modem to its original factory default settings.
Procedure for safely logging out and closing the web manager interface.
A table listing common modem problems and their potential solutions.
Explanation of the status lights on the modem and what they indicate.
To Next Page
