Compaq CQ2000 - Desktop PC User Manual

Limited Warranty and Support Guide
Before contacting the HP Customer Care Center, it’s important to have the following information
handy.
Please take a moment to write down your product information for future reference.
The first four items on the list (Model Number, Product Number, Serial Number, and
Software Build Number) can be found on a sticker on the outside of your computer.
Model Number: ____________________________________________________________________
System (Product) Number: ___________________________________________________________
Serial Number: _____________________________________________________________________
Software Build Number: _____________________________________________________________
Operating System: __________________________________________________________________
Purchase Date: _____________________________________________________________________

Compaq CQ2000 - Desktop PC Specifications

General

RAM	1 GB DDR2
Graphics	Intel GMA950
Chipset	Intel 945GC
Networking	10/100 Ethernet
Ports	USB 2.0, VGA

Summary

Hardware Limited Warranty

General Terms

Details the express and implied warranty rights provided by HP, disclaiming other warranties.

Exclusions

Lists conditions and situations not covered by the HP hardware limited warranty.

Exclusive Remedy

Defines the customer's sole recourse for defective HP hardware products.

Limitation of Liability

Specifies HP's maximum liability for product failures and damages.

Customer Self Repair Warranty Service

Explains HP's customer self-repair program for replacement parts.

Send-in and Return Warranty Service

Carry-in Warranty Service

Software Technical Support

Support Information

Where to Get Help

Guides users on finding help through setup posters, documentation, and support centers.

Contacting HP

Provides steps and contact methods for obtaining HP support for product issues.

How to Check Warranty and Support Entitlement

Software and Connectivity Support

End-User License Agreement

Grant of License

Outlines the rights granted to the user for using the software product.

Disclaimer of Warranties

States that the software is provided 'AS IS' and disclaims all other warranties.

Limitation of Liability

Limits HP's liability for damages related to the software product.

Declaration of Conformity

Operating Specifications

Regulatory and Safety Information

FCC Regulatory and Safety Information (USA Only)

Consumer Information and FCC Requirements

Details FCC requirements and consumer information related to device usage.

FCC Telephone Connection

Canada Department of Communications (DOC) Notice

DOC Telephone Connection

Additional Safety Information

AC Power Safety Warning

Laser Safety Statement

Lightning Protection

HP Total Care

HP Total Care Out-of-Warranty Support Options

Details support services available for products after the warranty period expires.

Protect Your Investment