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THIS LIMITATION OF LIABILITY APPLIES WHETHER
DAMAGES ARE SOUGHT, OR A CLAIM MADE, UNDER
THIS LIMITED WARRANTY OR AS A TORT CLAIM
(INCLUDING NEGLIGENCE AND STRICT PRODUCT
LIABILITY), A CONTRACT CLAIM, OR ANY OTHER CLAIM.
THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR
AMENDED BY ANY PERSON. THIS LIMITATION OF
LIABILITY WILL BE EFFECTIVE EVEN IF YOU HAVE ADVISED
HP OR AN AUTHORIZED REPRESENTATIVE OF HP OF THE
POSSIBILITY OF ANY SUCH DAMAGES. THIS LIMITATION
OF LIABILITY, HOWEVER, WILL NOT APPLY TO CLAIMS
FOR PERSONAL INJURY.
THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS
THAT MAY VARY FROM STATE TO STATE OR FROM
COUNTRY/REGION TO COUNTRY/REGION. YOU ARE
ADVISED TO CONSULT APPLICABLE STATE OR
COUNTRY/REGION LAWS FOR A FULL DETERMINATION
OF YOUR RIGHTS.
Limited Warranty Period
The Limited Warranty Period for an HP Hardware Product is
a specified, fixed period commencing on the date of
purchase. The date on your sales receipt is the date of
purchase unless HP or your reseller informs you otherwise in
writing.
Types of Warranty Service
To enable HP to provide the best possible support and
service during the Limited Warranty Period, you may be
directed by HP to verify configurations, load most recent
firmware, install software patches, run HP diagnostics tests,
or use HP remote support solutions where applicable.
HP strongly encourages you to accept the use of or to
employ available support technologies provided by HP. If
you choose not to deploy available remote support
capabilities, you may incur additional costs due to increased
support resource requirements. Listed below are the types of
warranty support service that may be applicable to the
HP Hardware Product you have purchased.
Customer Self Repair Warranty
Service
In countries/regions where it is available, your HP Limited
Warranty may include a customer self repair warranty
service. If applicable, HP will determine in its sole discretion
that customer self repair is the appropriate method of
warranty service. If so, HP will ship approved replacement
parts directly to you to fulfill your HP Hardware Product
warranty service. This will save considerable repair time.
After you contact the HP Technical Support Center and the
fault diagnosis identifies that the problem can be fixed using
one of these parts, a replaceable part can be sent directly to
you. Once the part arrives, replace the defective part
pursuant to the provided instructions and documentation. If
further assistance is required, call the HP Technical Support
Center, and a technician will assist you over the phone. In
cases where the replacement part must be returned to HP,
you must ship the defective part back to HP within a defined
period of time, normally thirty (30) days. The defective part
must be returned with the associated documentation in the
provided shipping material. Failure to return the defective
product may result in HP billing you for the replacement.
With a customer self repair, HP will pay all shipping and
part return costs and determine the courier/carrier to be
used. If customer self repair applies to you, please refer to
your specific HP Hardware Product announcement. You can
also obtain information on this warranty service on the
HP Web site at: http://www.hp.com/support
Send-in and Return Warranty
Service
Your HP Limited Warranty includes a send-in and return
warranty service. Under the terms of send-in and return
service, HP will ship to you, at HP’s expense, packaging to
use to pack your unit to ship to HP for service; you are
responsible for freight costs and insurance for shipping the
unit to HP. You can arrange with HP for the inbound
shipping and associated costs (to obtain more information
call 1-800-474-6836 (800-HP-invent) for detailed costs and
instructions), or you may opt to select your own courier and
pay shipping costs. If you select your own courier, you are
also responsible for insuring any unit shipped to the service
location and you assume risk of loss or damage during
shipping. HP will repair the unit and return it to you. HP will
incur all repair and shipping costs for the return of the
repaired product.
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