Solving Problems
10
Solving Problems
Note
The USB mouse is not supported by Windows NT 4.0.
The Mouse Doesn’t Work...
Have you checked that...
How
The mouse cable is correctly connected.
1 Switch off the PC (not necessary with a USB
mouse).
2 Plug the cable into the correct connector on the
back of the PC (color coding is used for easy
matching).
3 Switch on the PC.
You are using the latest BIOS.
Download the latest BIOS from HP’s Web at:
www.hp.com/go/support
.
The mouse is clean (does not apply to optical
mouse).
Clean the mouse ball as shown below.
The mouse itself is not defective.
Replace the mouse by a known working unit or try the
mouse with another PC.
Your mouse uses batteries.
Replace the batteries.
If the PC starts but you still have a problem...
Run HP e-Diagtools (refer to page 12).
QUG-us.book Page 10 Monday, May 27, 2002 2:51 PM
To Next Page
Loading...
Need help?
General