Compaq Presario - Contacting Compaq Customer Care by Phone; When to Use Compaq Online Support; When to Use Compaq Phone Support

3
3 Contact Compaq Customer Care by phone 24 hours a
day, seven days a week in both English and Spanish
(U.S. only) via 1-(800)-652-6672 [1-(800)-OK Compaq].
Canadian customers can reach us at the same number
for support in both English and French. When you call
please have your product model number, serial number,
and date of purchase available. Telephone support is
free during your limited warranty period.
Software Support
America Online
U.S.: 1-888-346-3704 — Canada: 1-888-265-4357
www.aol.com
ArcSoft
www.arcsoft.com
AT&T WorldNet
1-800-400-1447 — www.att.net
CompuServe 2000
1-800-944-9871 — www.compuserve.com
Corel
www3.corel.com
Detto Technologies
1-866-338-8663 — www.detto.com
EarthLink
Dial-up customer service: 1-800-890-6356
Dial-up technical support: 1-800-890-5128
Broadband customer service and technical support:
1-888-829-8466
www.earthlink.net
InterVideo (only DVD-ROM models)
www.intervideo.com
Microsoft Network
1-800-386-5550 — www.support.msn.com
MusicMatch
www.musicmatch.com
Quicken Basic (Intuit)
1-900-555-4688 — www.intuit.com
Veritas (only CD-RW and DVD+RW/+R models)
www.veritas.com
Yahoo! — User Support
www.yahoo.com
When should I contact Compaq
online service and support?
For many common problems and requests, Compaq online
service and support is your fastest link to up-to-date
product information and expert assistance. Visit
www.compaq.com/consumersupport to:
•
Download current software and drivers for your
product.
•
Troubleshoot common printing problems.
•
Diagnose performance issues with your PC.
•
Find user manuals and documentation for your product.
When should I contact Compaq
phone service and support?
When your problem cannot be solved through Compaq
online service and support, qualified support specialists
are available 24 hours a day via 1-(800)-652-6672
[1-(800)-OK Compaq] to provide expert assistance. Call
Compaq Customer Care when:
•
You either do not have Internet access, or can not
connect to the Internet to visit
www.compaq.com/consumersupport
•
Your product Quick Help does not identify or help solve
your problem.
•
There is obvious damage or a mechanical breakdown
with your product rendering it inoperable.
Note: Support options, availability, and hours vary by
product, country/region, and language and are subject to
change.
For Caribbean
http://clac.compaq.com/soporte/index.html
Aruba: 800-8000 or 877-219-8671
Bahamas: 1-800-799-3477
Barbados: 1-800-796-9602
Jamaica: 1-800-799-3477
Trinidad: 1-800-799-3477