6 
LIMITATION OF LIABILITY WILL BE EFFECTIVE EVEN IF 
YOU HAVE ADVISED HP OR AN AUTHORIZED 
REPRESENTATIVE OF HP OF THE POSSIBILITY OF ANY 
SUCH DAMAGES. THIS LIMITATION OF LIABILITY, 
HOWEVER, WILL NOT APPLY TO CLAIMS FOR 
PERSONAL INJURY. 
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL 
RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT 
MAY VARY FROM STATE TO STATE OR FROM 
COUNTRY/REGION TO COUNTRY/REGION. YOU ARE 
ADVISED TO CONSULT APPLICABLE STATE OR 
COUNTRY/REGION LAWS FOR A FULL 
DETERMINATION OF YOUR RIGHTS. 
Technical Support 
Hardware 
Free Hardware technical support is available for a period of 
one year from the date of purchase. After the first year, 
hardware technical support will be available for a fee (see 
“Compaq Out-of-Warranty Support Options”). 
Software 
Software technical support is defined as assistance with 
questions and issues about the software that was either 
preinstalled by HP on the Compaq branded product or 
that was included with the Compaq branded product at 
the time of your purchase or lease of the product. Technical 
support for software is available for thirty (30) days from date 
of product purchase or lease. Your dated sales or delivery 
receipt, showing the date of purchase or lease of the product, 
is your proof of the purchase or lease date. You may be 
required to provide proof of purchase or lease as a condition 
of receiving software technical support. After the first thirty 
(30) days, technical support for software that was either 
preinstalled by HP on the Compaq branded product or 
included with the Compaq branded product at the time of 
your purchase or lease of the product is available for a fee. 
Obtaining Limited Warranty 
Service 
Consumer Replaceable Parts 
You can easily replace many of the Compaq Presario 
parts yourself. This is the fastest method of repair, where the 
part is conveniently sent with next-day service to your home 
or business. We pay the shipping and handling. Detailed 
instructions are included to guide you through an easy repair, 
and if you have questions, call us for assistance. This service is 
free for the duration of the hardware warranty period. 
In some cases, Compaq will ask for a credit card as collateral 
for the part and will charge you for the retail price of the part 
if the failed part is not returned within thirty (30) days. 
* Availability of this program may vary depending on your 
country/region. 
Send-In for Repair 
Compaq will arrange to have your PC picked up and 
delivered to a Compaq Central Repair Center. We pay for the 
round-trip shipping and handling. This service is free for the 
duration of the hardware warranty period. 
Carry-In Service 
You also have the option of taking your PC to a Compaq 
Authorized Service Provider. The ASP can facilitate the service 
on your PC. Visit www.hp.com/us/support to find the 
nearest authorized support provider in your area. 
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE 
HP SOFTWARE LICENSE TERMS SET FORTH BELOW. 
USING THE SOFTWARE INDICATES YOUR ACCEPTANCE 
OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT 
THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO 
RETURN THE ENTIRE UNUSED PRODUCT FOR A REFUND 
WITHIN THE REFUND POLICY OF YOUR PLACE OF 
PURCHASE. 
The HP Software Product License Agreement will govern all 
Software which is provided to you with the exception of 
Microsoft Software and any other software governed by its 
own end user license agreement. Microsoft Products are 
licensed to you under the Microsoft End User License 
Agreement (EULA) contained in the Microsoft documentation 
online. Other software may contain a EULA in its online 
documentation. 
HP SOFTWARE PRODUCT 
LICENSE AGREEMENT 
The following License Terms govern your use of the 
accompanying Software unless you have a separate signed 
agreement with HP. 
License Grant. HP grants you a license to Use one copy of the 
Software. “Use” means storing, loading, installing, executing 
or displaying the Software. You may not modify the Software 
or disable any licensing or control features of the Software. If 
the Software is licensed for “concurrent use,” you may not 
allow more than the maximum number of authorized users to 
Use the Software concurrently. 
Ownership. The Software is owned and copyrighted by HP, its 
subsidiaries, or third party suppliers. Your license confers no 
title to, or ownership in, the Software and is not a sale of any