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After-sales service
Our after-sales service is there for you if your appliance needs
to be repaired. We will always find the right solution in order to
avoid unnecessary visits from a service technician.
When calling us, please give the product number (E no.) and
the production number (FD no.) so that we can provide you with
the correct advice. The rating plate with these numbers can be
found inside the appliance (remove the metal mesh grease
filter to gain access).
You can make a note of the numbers of your appliance and the
telephone number of the after-sales service in the space below
to save time should it be required.
Please be aware that a visit by an after-sales engineer will be
charged if a problem turns out to be the result of operator error,
even during the warranty period.
Please find the contact data of all countries in the enclosed
customer service list.
Rely on the professionalism of the manufacturer. You can
therefore be sure that the repair is carried out by trained service
technicians who carry original spare parts for your appliances.
Accessories
(not included in the scope of delivery)
Note: These instructions apply to several appliance models. It
may be the case that an optional accessory that is listed does
not apply for your appliance.
Note: Observe the installation instructions in the accessory.
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E no. FD no.
After-sales serviceO
Accessory Order number
Activated charcoal filter CZ 5155X0
Circulated air grille 095660
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