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After-sales service
In the event of faults and repairs that you cannot rectify
yourself, please use our after-sales service.
You can find the addresses in the after-sales service directory.
Note: You will be charged for calling the after-sales service
regarding an operating error.
When contacting the after-sales service, please specify the E-
number and FD number.
You can find these on the rating plate behind the appliance
door on the left-hand bottom edge.
Test dishes
Dishes tested in accordance with standards DIN 44547 and
EN 60350. Please note the information in the tables about
preheating.
E no. FD no.
Baking Shelf height Operating
mode
Temperature
in °C
Baking time in
minutes
Viennese whirls 3 % 140 150* 25 35
Small cakes (20 per tray) 3 % 160 170** 25 35
Hot water sponge cake 2 % 160 170* 20 30
Yeast tray bakes 3 % 170 180 45 - 55
Apple pie***
(Baking tins next to one another on the wire rack)
1 % 190 200 70 80
* Preheat oven
** Preheat for 10 minutes
***Use a black baking tray
Grilling Shelf height Operating
mode
Temperature
in °C
Grilling time in
minutes
Toast (universal pan + flat wire rack) 4 ( 275* 1 - 2
Beef steaks x 12 (universal pan + flat wire rack) 4 ( 275 20 25**
* Preheat for 10 minutes
** turn over after Z of the cooking time
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