Troubleshooting
Factory Restore Button
CAUTION! The Factory Restore process will
remove the Composer project.
To restore the HC-800 for system recovery to the
factory default image, perform the following steps:
1 Insert one (1) end of a paper clip into the small
hole on the back of the HC-800 that is labeled
‘Factory Restore.’
2 Hold the button until the WiFi Status LED blinks
Orange, and then release it. This should take five
(5) to seven (7) seconds. The Status LED will
blink Orange while the restore is running.
Identification Button
• Identify. Press the Identification button to
identify the device to the system.
• Network and Password Resets. To reset the HC-
800 to the network and password defaults, hold
the ID button and apply power to the unit. Wait
for either a prompt on the display/monitor or
wait for the Power, Link, and Data LEDs to all turn
on (solid) at the same time. Immediately release
the button and the network and password will be
reset.
• Boots/Reboots. Press and hold the Identification
button for five (5) seconds to initiate a Controller
reboot. This sequence of LEDs follows:
- The Power LED blinks briefly, and then turns
solid Blue.
- The Link LED blinks Blue briefly, and then turns
o.
- The Data LED blinks once, and then turns o.
- The WiFi LED blinks Orange, blinks Blue until
the system reboots, and then turns o.
If the device is configured for WiFi, the WiFi
LED reports the status (Red=Bad; Orange=OK;
Blue=Good).
7
Regulatory/Safety Information
To review regulatory information for your particular
Control4 products, see the information located on
the Control4 website at: http://www.control4.com/
regulatory/.
Warranty
Limited 2-year Warranty. Go to http://www.control4.
com/warranty for details.
About This Document
Part number: 200-00241, Rev. D, 11/13/2012
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