charge for parts or labor, shipping prepaid by
customer, return shipping prepaid by Covert. (US
only) Return shipping to be billed to customer and
must be paid prior to return shipping if camera is
found not to be defective in materials or
workmanship. 2. Replace the product with a
comparable product which may be new or
refurbished. (Warranty is not extended beyond
original purchase date.) 3. Covert recommends
the customer first utilize support materials
shipped with the product, product diagnostics,
information contained on the Web, and email
support. If unsuccessful, to obtain service under
this warranty, the customer must notify Covert
Telephone Support or Covert Support email, of
the defect before the expiration of the warranty
period. Customers will provide appropriate
assistance to Telephone Support personnel to
resolve issues. If telephone support is
unsuccessful, Covert or its authorized dealer will
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