Coway CPE-06ALW - Troubleshooting

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TROUBLESHOOTING
Thewaterltrationdevicemayoperateabnormallyduetominorcausesnotbecauseofthe
productmalfunctionbutbecauseofthefactthattheuserisnotfamiliarwiththeproductuse.
Insuchacase,problemscanbesolvedeasilyevenwithoutthehelpfromtheServiceCenterby
checkingthefollowingitems.Ifyoucan’tsolvetheproblemaftercheckingthefollowingitems,
pleasecalltheServiceCenter.
Symptom Check Measures to take
Thewatertastesodd.
•Didyoucleantheinternalwatertank? Cleantheinternalwatertank.
•Youdidn’tuseitforalongtime.
Getridofthesavedwaterandcleanthe
internalwatertank.
Useionizedwateronlyafterextractingand
disposingofthewatermorethantwicein
ionizedwatermode.
•Isittimetochangethelter? Requestalterreplacement.
Thewaterisowing
slower.
•Thewaterisowingslower. Requestalterreplacement.
•Isthepowerconnected?
Checkifthepowercordispluggedintoa
120V~60Hzoutlet.
•Didyouclosethemainwatersupplyvalve? Openthemainwatersupplyvalve.
•Didthetemperatureofthemainwaterdrop
suddenly?
Theamountofltratedwaterdecreasesas
thetemperatureofthewaterdrops.
Thereisnocold
water.
•IstheColdModebuttonturnedon?
PresstheColdModebuttonsothatitis
turnedon.
•IstheCoolingindicatorturnedon?
ColdModeisinprogress.Pleaseuseitin
1~2hours.
•Isthebackoftheproducttooclosetothe
wall?
Keeptheproductawayfromthewallbyat
least10cm.
Waterisnot
extractedorthe
amountofwateris
notcorrect.
•Itmaybetimetochangethelter. Requestalterreplacement.
•Isthewatersupplycutoristhewatersupply
valveclosed?
Openthemainwatersupplyvalve.
•Thelevelisincorrect.
Inthiscase,pleasecontacttheAfter-
ServiceCenter.
•Isthedrainingorfeedhosebentorfolded? Unfoldthehose.
•Isthefeedhosetoolong?
Keepthelengthofthefeedhoseequalto
orshorterthan5m.