Damaged Shipments
CPS carefully inspects all orders before shipment and then packs shipments
as carefully as possible. We advise that you thoroughly check all cartons before you
sign for the order. Any claims for merchandise damaged in transit must be led with
the delivering carrier, not CPS.
Liability
Important notice: The following is made in lieu of all warranties, expressed
or implied: CPS and/or manufacturer’s only obligation shall be to replace such
quantity of the product proved to be defective provided that such guarantees or
replacement are a stated policy of the manufacturer. CPS and/or manufacturers
shall not be liable for any injury, loss of damage, direct, incidental, or consequential,
arising out of the negligence or misuse of the product. Before using, user shall
determine the suitability of the product for its intended use and the user assumes
all risk and liability whatsoever in connection therewith. The foregoing may not be
altered except by an agreement signed by at least two of the ocers of Concrete
Polishing Technologies, Inc. CPS will not be liable for delays in shipping due to
circumstances beyond the control of CPS. Warranties will not apply if after market
alterations, changes, or modications have been made to the equipment.
Customer Service
Concrete Polishing Solutions has a well trained service department and
our sales and technical sta have extensive knowledge on how to service our
equipment. Being the manufacturer, we best understand our equipment and
already have parts in stock. We can also send you the parts and help you to service
your own equipment over the phone. In some locations, we can also provide you
with information regarding an outside service person in your area that can assist
you with parts and service.
If you need to contact the Service Department at Concrete Polishing
Solutions, you will need to provide the product model and identication numbers.
24/7 Tech Support
We provide twenty-four hours a day, seven days per week technical service
for our customers. Our trained representatives will be happy to help you with any
questions you may have. Please feel free to contact us at any time, day or night by
phone at 877-472-8200 or via e-mail at info@go2cps.com.
GENERAL INFORMATION
24/7 Technical Support- Toll Free 1-877-472-8200
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Concrete Polishing Solutions- G-290 Operator’s Manual