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Craftsman CMXEOCG471 User Manual

Craftsman CMXEOCG471
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Owner's Manual
SMART GARAGE DOOR OPENER
For Residential Use Only
MODEL CMXEOCG471
READ AND FOLLOW ALL SAFETY RULES AND OPERATING INSTRUCTIONS BEFORE FIRST USE OF THIS PRODUCT.
FASTEN THE MANUAL NEAR THE GARAGE DOOR AFTER INSTALLATION.
PERIODIC CHECKS OF THE OPENER ARE REQUIRED TO ENSURE SAFE OPERATION.
DO NOT INSTALL ON A ONE-PIECE DOOR IF USING DEVICES OR FEATURES PROVIDING UNATTENDED CLOSE.
UNATTENDED DEVICES AND FEATURES ARE TO BE USED ONLY WITH SECTIONAL DOORS. SEE PAGE 3.
WRITE DOWN THE CRAFTSMAN
®
SERIAL NUMBER LOCATED ON THE GARAGE DOOR OPENER:
WWW.CRAFTSMAN.COM
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Craftsman CMXEOCG471 Specifications

General IconGeneral
TypeChain Drive
Horsepower1/2 HP
Smart TechnologyYes
Battery BackupNo
Safety FeaturesSafety Sensors
Safety SensorsYes
Remote Controls Included2
SecurityRolling Code Technology
Remote ControlYes
Drive SystemChain
Smart FunctionalityYes
Motor TypeAC
WarrantyLifetime

Summary

INTRODUCTION

SAFETY SYMBOL REVIEW AND SIGNAL WORD REVIEW

Explains safety symbols and signal words used in the manual.

UNATTENDED OPERATION

Discusses the use of Timer-to-Close and myQ features for automatic closing.

PREPARING YOUR GARAGE DOOR

Steps to prepare the garage door before installation.

WI-FI SIGNAL STRENGTH TEST

TOOLS REQUIRED FOR INSTALLATION

INSTALLATION PLANNING

SECTIONAL DOOR INSTALLATION

Specific planning considerations for sectional garage doors.

ONE-PIECE DOOR INSTALLATIONS

Specific planning considerations for one-piece garage doors.

GARAGE DOOR OPENER CARTON CONTENTS

ASSEMBLY AND INSTALLATION HARDWARE

GARAGE DOOR OPENER ASSEMBLY

ASSEMBLE RAIL AND INSTALL TROLLEY

Instructions for assembling the opener rail and trolley.

FASTEN RAIL TO MOTOR UNIT

Steps to attach the assembled rail to the motor unit.

INSTALL THE IDLER PULLEY

Instructions for installing the idler pulley onto the rail.

INSTALL THE CHAIN/CABLE

Steps for routing and connecting the chain or cable.

TIGHTEN THE CHAIN

Procedure for adjusting and tightening the chain tension.

CRITICAL INSTALLATION SAFETY GUIDELINES

INSTALLATION: DETERMINE HEADER BRACKET LOCATION

INSTALLATION: INSTALL HEADER BRACKET

INSTALLATION: ATTACH RAIL TO HEADER BRACKET

INSTALLATION: POSITION OPENER

INSTALLATION: HANG OPENER

INSTALLATION: INSTALL LIGHTS

INSTALLATION: ATTACH EMERGENCY RELEASE

INSTALLATION: FASTEN DOOR BRACKET

INSTALLATION: FASTEN DOOR BRACKET (CONTINUED)

INSTALLATION: CONNECT DOOR ARM TO TROLLEY

INSTALLATION: CONNECT DOOR ARM TO TROLLEY (CONTINUED)

INSTALLATION: ATTACH WARNING LABELS

INSTALLATION: INSTALL DOOR CONTROL

INSTALLATION: INSTALL SAFETY REVERSAL SYSTEM

INSTALL THE SAFETY REVERSAL SYSTEM (CONTINUED)

INSTALLING THE BRACKETS

Details different methods for mounting the safety sensor brackets.

MOUNTING AND WIRING THE SAFETY REVERSING SENSORS

Guides on mounting and wiring the safety reversing sensors.

INSTALLATION: ELECTRICAL REQUIREMENTS

INSTALLATION: ALIGNING SAFETY REVERSING SENSORS

OPENER ADJUSTMENT AND PROGRAMMING

INTRODUCTION

Overview of the opener's adjustment features for setup.

ONE-PIECE DOORS ONLY

Specific advice for setting UP travel on one-piece doors.

PROGRAMMING BUTTONS

Identifies and describes the opener's programming buttons.

PROGRAM THE TRAVEL

Detailed steps to program the open and close travel limits.

TEST THE SAFETY REVERSAL SYSTEM

Procedure for testing the safety reversal system's functionality.

TEST THE SAFETY REVERSING SENSORS

Steps to test the safety reversing sensors.

myQ® SMARTPHONE CONTROL

CONNECT WITH YOUR SMARTPHONE

Requirements and steps to connect the opener to a smartphone.

OPERATION

IMPORTANT SAFETY INSTRUCTIONS

Comprehensive safety guidelines for operating the opener.

FEATURES

Overview of the opener's features and capabilities.

REMOTE CONTROLS AND DOOR CONTROLS

Information on memory capacity for remotes and door controls.

THE SAFETY REVERSAL SYSTEM

Explanation of how the safety reversal system functions.

ENERGY CONSERVATION

Details on the opener's sleep mode feature.

LIGHTS

Information about the opener's lighting system.

USING YOUR GARAGE DOOR OPENER

How to operate the opener using various controls.

DOOR CONTROL

Synchronization and operation of the wall-mounted door control.

LEARN A DEVICE

Process for programming remotes or keyless entry devices.

LIGHT FEATURE

Details on the light feature's activation and deactivation.

REMOTE AND ACCESSORY PROGRAMMING

PROGRAM A REMOTE USING THE LEARN BUTTON

Steps to program a remote using the opener's Learn button.

MEMORY ERASURE PROCEDURES

ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES

Instructions to erase all programmed remotes and keypads.

ERASE ALL DEVICES (INCLUDING myQ® ENABLED ACCESSORIES)

Instructions to erase all devices, including myQ accessories.

ERASE THE CONNECTION FROM GARAGE DOOR OPENER TO HOME WI-FI NETWORK

Steps to erase the Wi-Fi network connection.

MANUAL DOOR OPERATION

DISCONNECT THE TROLLEY

How to manually disconnect the trolley for door operation.

TO RE-CONNECT THE TROLLEY

Steps to re-engage the trolley after manual operation.

THE REMOTE CONTROL BATTERY

Information on replacing the remote control battery.

OPENER MAINTENANCE

MAINTENANCE SCHEDULE

Outlines monthly, bi-annual, and annual maintenance tasks.

GARAGE DOOR OPENER TROUBLESHOOTING

DIAGNOSTIC CHART

Lists diagnostic codes (flashes) and their corresponding symptoms/solutions.

My garage door opener beeps:

Explains common beep indicators and their causes.

My remote control will not activate the garage door:

Troubleshooting steps for remote control issues.

My door will not close and the light bulbs blink on my motor unit:

Troubleshooting for issues with closing and blinking lights.

My garage door opener light(s) will not turn off when the door is open:

Troubleshooting for lights that do not turn off.

My neighbor's remote control opens my garage door:

Steps to resolve interference with neighbor's remotes.

Cannot connect garage door opener to home Wi-Fi network:

Troubleshooting steps for Wi-Fi connection problems.

REPLACEMENT PARTS

RAIL ASSEMBLY PARTS

Lists and illustrates parts for the opener's rail assembly.

INSTALLATION PARTS

Lists and illustrates parts used during installation.

MOTOR UNIT ASSEMBLY PARTS

Lists and illustrates parts of the motor unit assembly.

OPTIONAL OPENER ACCESSORIES

PRODUCT WARRANTY INFORMATION

OPENER SAFETY AND MAINTENANCE GUIDE

GARAGE DOOR OPENER SAFETY – AN AUTOMATIC DECISION

General safety overview for garage door openers.

GARAGE DOOR OPENERS ARE NOT TOYS

Emphasizes that openers are not toys and discusses child safety.

ROUTINE MAINTENANCE CAN PREVENT TRAGEDIES

Tips for regular maintenance to ensure safety and prevent issues.

Visually check the door and installation:

Guide for visually inspecting the door and installation components.

Test the door for proper operation:

Steps to test the manual operation and balance of the door.

Test the opener safety features:

Procedure for testing the opener's safety features.

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