Crane Merchandising Systems Merchant 180 - User Manual

EXIT

Summary

Preliminary

Power Requirements

Explains electrical requirements for the merchandiser.

Unpacking the Merchandiser

Instructions for removing packing materials.

Initial Set-Up

Moving the Merchandiser Through a Narrow Doorway

Steps to move the merchandiser through tight spaces.

REMOVING THE TOP PANEL

Steps to remove the top panel for easier movement.

REMOVING THE LOWER PANEL AND DELIVERY BIN

Steps to detach the lower panel and delivery bin.

Initial Set-Up (continued)

REMOVING THE TRAYS

Procedure for removing trays to fit through narrow openings.

Positioning the Merchandiser

Positioning the Merchandiser

Guidance on placing the merchandiser in its final indoor location.

Snack Section Set-Up

Placing Trays in the Loading Position

How to correctly place product trays for loading.

Snack Section Set-Up (continued)

Setting Up Trays to Vend Products

Instructions for configuring trays to dispense products.

Setting Up Trays to Vend Wide Products

How to configure trays for wider product items.

Snack Section Set-Up (continued)

Removing Trays

Steps for safely removing product trays from the merchandiser.

Controls and Indicators

INTERLOCK SWITCH

Function of the interlock switch for fan control.

MESSAGE DISPLAY

How the merchandiser communicates with users and operators.

SELECTION KEYPAD

The keypad used by customers for making selections.

COIN RETURN KEY

Button to return coins before a vend.

CANCEL KEY

Key to clear selection inputs.

BILL ACCEPTOR (OPTIONAL)

How the bill acceptor handles currency.

SERVICE KEYPAD

Keypad for programming and diagnostics.

Controls and Indicators (continued)

MAIN CONTROLLER PCB DISPLAY

Details the two LEDs on the main controller board.

Turning the Merchandiser ON and OFF

Turning the Merchandiser ON and OFF

Details the main power switch and electronics breaker.

Initial Set-Up (continuation)

Moving the Merchandiser Through a Narrow Doorway

Steps to move the merchandiser through tight spaces.

REMOVING THE TOP PANEL

Steps to remove the top panel for easier movement.

REMOVING THE LOWER PANEL AND DELIVERY BIN

Steps to detach the lower panel and delivery bin.

Initial Set-Up (continuation)

REMOVING THE TRAYS

Procedure for removing trays to fit through narrow openings.

Positioning the Merchandiser

Positioning the Merchandiser

Guidance on placing the merchandiser in its final indoor location.

Snack Section Set-Up (continuation)

Placing Trays in the Loading Position

How to correctly place product trays for loading.

Snack Section Set-Up (continued)

Setting Up Trays to Vend Products

Instructions for configuring trays to dispense products.

Setting Up Trays to Vend Wide Products

How to configure trays for wider product items.

Snack Section Set-Up (continued)

Removing Trays

Steps for safely removing product trays from the merchandiser.

Snack Section Set-Up (continued)

Removing and Installing Column Dividers

How to remove and replace dividers within product trays.

Operating Trays Outside the Merchandiser

Handling trays when they are removed from the unit.

Replacing a Motor With a Spiral Bearing

Procedure for replacing a motor with a spiral bearing.

Snack Section Set-Up (continued)

Connecting and Disconnecting a Motor Harness

Steps for safely connecting/disconnecting motor wiring.

Snack Section Set-Up (continued)

Removing and Installing Spirals

Details on removing and installing product spirals.

Snack Section Set-Up (continued)

SHOULD I USE A CLOCKWISE OR A COUNTERCLOCKWISE SPIRAL?

Guidance on selecting the correct spiral rotation.

Snack Section Set-Up (continued)

Removing a Spiral Coupler

Steps to detach the spiral coupler.

Removing and Installing a Spiral Motor

Procedure for removing and installing spiral motors.

Snack Section Set-Up (continued)

Installing a Gear

Instructions for installing gears to couple spirals.

Snack Section Set-Up (continued)

Installing a Spiral Coupler

How to attach spiral couplers to motors.

Snack Section Set-Up (continued)

Moving Trays Up or Down

Adjusting tray positions to accommodate different product heights.

Snack Section Set-Up (continued)

Installing Trays in the Merchandiser

Steps for inserting trays back into the merchandiser.

Snack Section Set-Up (continued)

Installing and Removing Product Spacers

How to use product spacers to keep items upright.

Snack Section Set-Up (continued)

Loading Trays with Product

General guidelines for loading products into trays.

SPECIAL CONSIDERATIONS

Specific advice for bagged products, thin packages, and Kit Kats.

Snack Section Set-Up (continued)

SPIRAL WALL RETAINER USAGE

How to use spiral wall retainers for better product ejection.

Snack Section Set-Up (continued)

PRODUCT PUSHER USAGE

How to use product pushers for better vending.

PREPARING THE MERCHANDISER FOR VENDING LUNCH BUCKET

Specific setup for vending "Lunch Bucket" items.

Snack Section Set-Up (continued)

PREPARING THE MERCHANDISER FOR VENDING TOP SHELF

Specific setup for vending "Top Shelf" items.

Final Checkout

Test Vend Selections

Performing test vends to verify product dispensing.

Operational Readiness Check

Verifying all aspects of the merchandiser are working correctly.

Final Checkout (continued)

Spiral Indexing Procedure (One Spiral, One Motor)

Troubleshooting spiral indexing issues.

Spiral Indexing Procedure (Two Spirals, One Or Two Motors)

Troubleshooting spiral indexing for multiple motors.

Final Checkout (continued)

Testing the Bill Validator

Procedure to test the functionality of the bill validator.

Programming: Introduction

The Display

Overview of the merchandiser's LCD display and menu navigation.

The Keypads

Details the service and customer keypads.

Programming: Introduction (continued)

Service Keypad Shortcut Keys

Shortcuts for accessing programming menus directly.

Programming: Introduction (continued)

Other Keys

Explanation of movement and selection keys.

Programming: Data Recall

View Non Resettable Sales and Vend Data

Accessing sales data that cannot be cleared.

Programming: Data Recall (continued)

View Resettable Sales and Vend Data

Accessing sales data that can be reset.

Programming: Data Recall (continued)

View Resettable Sales and Vend Data By Product

Viewing sales data broken down by individual products.

Programming: Data Recall (continued)

Clear Resettable Sales and Vend Data

Procedure to reset sales and vend data.

Programming: Data Recall (continued)

View Timed Events - Main Door Openings

Checking logs for main door openings.

Programming: Data Recall (continued)

View Timed Events - Power Losses

Checking logs for power loss events.

Programming: Data Recall (continued)

View Timed Events - Last Data Clear

Checking the date and time of the last data clear.

Programming: Data Recall (continued)

View Timed Events - Last Price Setting

Checking the date and time of the last price change.

Programming: Data Recall (continued)

View Timed Events - Last Vend

Checking the date and time of the last vend.

Programming: Data Recall (continued)

View Identification Numbers

Accessing machine and board identification details.

Programming: Data Recall (continued)

Print Data

Instructions for printing machine data.

Programming: Diagnostic

Check for Errors

Procedure to check the merchandiser for operational errors.

Programming: Diagnostic (continued)

DIAGNOSTIC ERROR MESSAGES

Table listing error messages and their descriptions.

Programming: Test

Test Vend a Selection

How to perform a test vend for a specific product selection.

Programming: Test (continued)

Test Vend Without SureVend

Performing test vends without the SureVend system.

Programming: Test (continued)

Test SureVend Calibration

Procedure for calibrating the SureVend system.

Programming: Test (continued)

Testing the Motors - Motor Test Summary

Checking the status and errors of the motors.

Programming: Test (continued)

Homing the Motors - Motor Status Detail

Procedure to home motors and check their status.

Programming: Test (continued)

Test the Coin Return Motor

Procedure to test the operation of the coin return motor.

Programming: Test (continued)

Test the Display

Procedure to test the merchandiser's display screen.

Programming: Test (continued)

Test the Keypads - Keypad Entry

Procedure to test the functionality of the keypads.

Programming: Prices

Set Prices for Individual Selections

How to set prices for each product selection.

Programming: Prices (continued)

Set One Price for the Entire Machine

Setting a single price for all selections on the machine.

Programming: Prices (continued)

Set Prices by Trays

How to set prices for entire trays of products.

Programming: Prices (continued)

View High;Low Price

Checking the highest and lowest product prices set.

Programming: Product Configuration

View Configuration Version

Displaying the current software configuration version.

Programming: Product Configuration (continued)

Turn SureVend On and Off

Enabling or disabling the SureVend system.

Programming: Product Configuration (continued)

Set SureVend Failure Mode

Configuring the SureVend system's failure behavior.

Programming: Product Configuration (continued)

Set SureVend Anti-Jackpot Timer

Setting the timer for the anti-jackpot feature.

Programming: Product Configuration (continued)

Set SureVend Anti-Jackpot Trigger

Configuring the trigger for the anti-jackpot feature.

Programming: Product Configuration (continued)

Selection Configuration

Setting up which products are available for selection.

Programming: Product Configuration (continued)

FIFO (First In, First Out)

Setting up FIFO groups for product rotation.

FIFO Setup - Adding Groups

Steps to add products to FIFO groups.

Programming: Product Configuration (continued)

FIFO Setup - Deleting Groups

Steps to remove products from FIFO groups.

Programming: Product Configuration (continued)

FIFO Setup - Editing Groups

Steps to modify existing FIFO groups.

Programming: Product Configuration (continued)

FIFO Setup - View FIFO Mappings

Viewing how products are mapped into FIFO groups.

Programming: Product Configuration (continued)

Couple Motors

Electronically coupling adjacent tray motors.

Special Vend Modes

Timed Events

Programming time-based vending events.

Special Vend Modes (continued)

Winner Mode

Setting up the winner mode for special prizes.

Special Vend Modes (continued)

Combo Vends

Programming product combinations for discounted vends.

Special Vend Modes (continued)

Token Enable

Enabling token vending for specific products.

Programming: Free Vend

Turn Free Vend On;Off

Enabling or disabling the free vend mode.

Programming: System Settings

Machine Information - ID Number

Setting the unique identification number for the machine.

Programming: System Settings (continued)

Machine Information - Location

Setting the physical location identifier for the machine.

Programming: System Settings (continued)

Set the Date

Setting the current date on the merchandiser.

Programming: System Settings (continued)

Set the Time

Setting the current time on the merchandiser.

Programming: System Settings (continued)

Set Daylight Saving Time

Configuring daylight saving time settings.

Programming: System Settings (continued)

Select a Language

Choosing the display language for the merchandiser.

Programming: System Settings (continued)

Select the Coin Mechanism

Choosing the type of coin mechanism installed.

Programming: System Settings (continued)

View Coins In;Out

Checking coin inventory and dispensing coins.

Programming: System Settings (continued)

Set Change Without Purchase

Setting the amount of change for no-purchase returns.

Programming: System Settings (continued)

Set Low Change Message

Configuring the threshold for low change alerts.

Programming: System Settings (continued)

Select the Bill Validator

Choosing the installed bill validator model.

Programming: System Settings (continued)

Set Accept on Low Change

Setting bill acceptance limits during low change conditions.

Programming: System Settings (continued)

Set Bill Acceptance

Configuring which bill denominations are accepted.

Programming: System Settings (continued)

Select the Card Reader

Choosing the installed card reader model.

Programming: System Settings (continued)

Set Card Revalue

Enabling or disabling card revaluation functionality.

Programming: System Settings (continued)

Set Multiple Vend Mode

Configuring how change is dispensed after purchases.

Programming: System Settings (continued)

Set Credit for Failed Vend

Configuring how credit is handled for failed vends.

Programming: System Settings (continued)

Set Data Transfer

Setting up data transfer parameters.

Set Communication Mode

Choosing the data communication protocol (e.g., DEX).

Programming: System Settings (continued)

Set Data List

Configuring which data items are included in transfers.

Programming: System Settings (continued)

Set CA304 Data Type

Setting the format for CA304 data transmission.

Programming: System Settings (continued)

Set Data Reset Mode

Configuring how data is reset (Auto or Save).

Programming: System Settings (continued)

Set Event Reset Mode

Configuring how event data is reset.

Programming: System Settings (continued)

Set Printer Baud Rate

Setting the baud rate for printer communication.

Program: Connect and Disconnect the Data Key

Connect and Disconnect the Data Key

Instructions for installing and removing the data key.

Program: System Settings (continued)

Firmware Selection (Serial Flash Menu)

Warning against using this underdeveloped feature.

Program: System Settings (continued)

Load Default Data From Data Key

Downloading default factory settings from the data key.

Program: System Settings (continued)

Save Configuration Data to Data Key

Copying settings to the data key for backup.

Program: System Settings (continued)

Save Configuration and Sales Data to Data Key

Copying configuration and sales data to the data key.

Program: System Settings (continued)

View Image Info (Data Description) on Data Key

Viewing saved data descriptions from the data key.

Program: System Settings (continued)

Load Configuration Data from Data Key to Machine

Loading configuration data from the data key to the machine.

Program: System Settings (continued)

Delete Configuration Data or Configuration and Sales Data from Data Key

Removing data from the data key.

Program: System Settings (continued)

Language Data Selection (Serial Flash Menu)

Warning about this not-yet-functional feature.

Program: System Settings (continued)

View Last Backup

Checking the date and time of the last data backup.

Program: System Settings (continued)

Backup Data

Performing a backup of all settings and data.

Program: System Settings (continued)

Restore Data

Restoring data from backup or factory defaults.

Program: System Settings (continued)

Set Screen Contrast

Adjusting the display contrast for readability.

Program: System Settings (continued)

View Software Version

Displaying the machine's software version information.

Program: System Settings (continued)

View IO Board Software

Displaying manufacturer, serial, model, and SW version of the IO board.

Program: System Settings (continued)

Set Temperature Units

Selecting Celsius or Fahrenheit for temperature display.

Program: System Settings (continued)

Set Idle Screen Options

Customizing what appears on the idle display.

Program: System Settings (continued)

Set Custom Messages

Defining custom messages for the display.

Program: System Settings (continued)

NUMERIC;CHARACTER TABLE

Reference for entering text and numbers via keypad.

Program: Security Codes

Enter Security Code

Procedure to enter the supervisor PIN to access advanced menus.

Program: Security Codes (continued)

Edit the Supervisor PIN

Changing the supervisor PIN code for security.

Program: Security Codes (continued)

Lock;Unlock Menu Items

Locking or unlocking access to menu selections.

Crane Merchandising Systems Merchant 180 Specifications

General

Brand	Crane Merchandising Systems
Model	Merchant 180
Category	Vending machines
Language	English