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Troubleshooting Continued
Issue: Machine Does Not Heat (Part 1)
Step InstructionsProcess
Check the OzzyJuice® level to ensure its above the screw on the probe. A
If not, add more OzzyJuice® and check for the light to go out.
Once the light has gone out, allow 2-3 hours for the machine to heat back
up.
B
Step 1
Is the RED ADD fluid light on?
If not continue to step 3
Step InstructionsProcess
Re-check the fluid level is above the probe screw. If not, add more
OzzyJuice® until above screw.
A
If the Red light still stays on, replace the temperature probe.B
Model
SW-37SW-28 / XESW-25SW-23Part
1005067 /
14793
1005065 /
14791
1005065 /
14791
1005065 /
14791
Probe
CRC Spare Part Numbers
Step 2
Is the RED ADD fluid light still on?
Tip: “Red light is found on the control box
on the side of the machine”.
Issue: Machine Does Not Heat (Part 2)
Process StepsProcess
Check the flash pattern of the TEMP LED.A
If the TEMP LED is flashing rapidly (faster than POWER LED) = replace the probe.B1
If the TEMP LED is flashing the same rate as the POWER LED and the HEATER LED
is off and the fluid is cold = replace the probe.
B2
If the HEATER LED is on solid, go to step 4.B3
Step 3
Remove the four or six Phillips head
screws on the control box lid.
Model
SW-37SW-28 / XESW-25SW-23Part
1005067 /
14793
1005065 /
14791
1005065 /
14791
1005065 /
14791
Probe
CRC Spare Part Numbers