IMPORTANT!
This Step-by-Step guide should be given to the customer
after installation and demonstration.
Thermostatic Power Shower
Installation Instructions
SERVICE POLICY
Technical Hotline
Telephone: 08709 000430 Fax: 08709 000530
Email: technical-services@applied-energy.com
9.00 am - 5.00 pm Monday to Friday
In the event of you needing to contact the Creda Technical Hotline, the
following procedure should be followed:-
1
If a service call is booked, you or a representative must be
present during the Engineers visit.
Before telephoning the Creda Technical Hotline you should
ensure that you have the model number, power rating,
serial number and date of purchase.
The Creda Technical Hotline will be able to inform you whether
the fault can be rectified by the provision of a replacement part
or an on site visit by a Qualified Service Engineer.
If the product is no longer covered by the Guarantee, a charge
will be made for the site visit and for any parts supplied.
A charge will be made where a call under the terms of the
guarantee has been booked and a failure was not product
related, or an engineer arrives and is not able to gain access.
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