Crestron CEN-HPRFGW User Manual

High Powered RF Gateway Crestron CEN-HPRFGW
CEN-HPRFGW Troubleshooting (Continued)
TROUBLE POSSIBLE
CAUSE(S)
CORRECTIVE
ACTION
Touchpanel is set
to wrong RF
channel.
Refer to the “Setup”
section of the guide
for the touchpanel to
verify that its RF
channel is set to
match the
CEN-HPRFGW
channel ID.
Touchpanel RF ID
does not match the
RF ID of the SIMPL
program.
Use Crestron Toolbox
to poll the network.
Check the RF ID for
the touchpanel, then
refer to the “Setup”
section of the guide for
the touchpanel to set
its RF ID to match the
RF ID in the SIMPL
program.
NET LED is on
but unit does
not
communicate
with touchpanel.
(Continued)
Touchpanel is not
functioning
correctly.
Refer to the “Problem
Solving” section of the
guide for the
touchpanel.
RXD LED does
not illuminate
when operating
the touchpanel or
TXD LED
illuminates when
active but
touchpanel does
not respond.
Touchpanel is out of
range.
Position the touchpanel
within operating range
or relocate
CEN-HPRFGW. Refer
to “Specifications”
which starts on page 2
for details.
(Continued on following page)
26 • High Powered Gateway: CEN-HPRFGW Operations & Installation Guide – DOC. 6587B

Crestron CEN-HPRFGW Specifications

General

Brand	Crestron
Model	CEN-HPRFGW
Category	Gateway
Language	English