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Clip SGD
Warranty
1.1. Limited Warranty
Crowconwarrantsthisproducttobefreefromdefectsinmaterialandworkmanshipunder
normaluseandserviceforaperiodoftwoyearsbeginninguponthedateofactivation
forallClipSGDproducts.Thiswarrantyisvalidonlyifthepersonalmonitorisactivatedby
the‘activateby’dateontheexternalpackaging.Thiswarrantyextendsonlytothesaleof
newandunusedproductstotheoriginalbuyer.Shouldthebatterydepletepriortothe24
monthsofactivation,thiswilldemonstratethatthemonitor(s)haveexperienced>2900
alarmminutesandwillthereforebeclassedasoutsidewarranty.
Warranty Procedure
Tofacilitateefcientprocessingofanyclaim,contactyourlocalCrowconagent/distributor,
aCrowconregionalofceorourglobalcustomersupportteam(Englishworkinglanguage)
on+44(0)1235557711orcustomersupport@crowcon.comtoobtainareturnsformfor
identicationandtraceabilitypurposes.Thisformmaybedownloadedfromourwebsite
‘crowconsupport.com’andrequiresthefollowinginformation:
•Yourcompanyname,contactname,phonenumberandemailaddress.
•Descriptionandquantityofgoodsbeingreturned,includinganyaccessories.
•Instrumentserialnumber(s).
•Reasonforreturn.
ProductswillnotbeacceptedforwarrantywithoutaCrowconReturnsNumber(CRN).Itis
essentialthattheaddresslabelissecurelyattachedtotheouterpackagingofthereturned
goods.Theguaranteewillberenderedinvalidiftheinstrumentisfoundtohavebeen
altered,incorrectlystored,modied,dismantled,tamperedwith,orhasnotusedCrowcon
sparesforreplacementpartsincludingsensors)orhasbeenservicedorrepairedbyanyparty
notauthorisedandcertiedbyCrowcontodoso.Thewarrantydoesnotcovermisuseor
abuseoftheunitincludinguseoutsideofspeciedlimits.
1.2. Warranty Disclaimer
Crowconacceptnoliabilityforconsequentialorindirectlossordamagehowsoeverarising
(includinganylossordamagearisingoutoftheuseoftheinstrument)andallliabilityin
respectofanythirdpartyisexpresslyexcluded.Thiswarrantydoesnotcovertheaccuracy
ofthecalibrationoftheunitorthecosmeticnishoftheproduct.Theunitmustbe
maintainedinaccordancewiththeinstructionsinthismanual.Thewarrantyonreplacement
consumableitemssuppliedunderwarrantytoreplacefaultyitems,willbelimitedtothe
unexpiredwarrantyoftheoriginalsupplieditem.Crowconreservestherighttodetermine
areducedwarrantyperiod,ordeclineawarrantyperiodforanysensorsuppliedforusein
anenvironmentorforanapplicationknowntocarryriskofdegradationordamagetothe