18
TROUBLESHOOTING
▼If you run into issues while operating your bread maker, check this chart before contacting our customer service center.
9
Bread has a crater in the
top of the loaf once baked.
•
Dough has risen too fast.
•
Too much yeast or water.
•
Incorrect program chosen for the
recipe.
•
Do not open lid during baking.
•
Select a darker crust option.
10
Crust color is too light.
•
Opening the lid during baking.
•
Do not open lid during baking.
•
Select a darker crust option.
11
Crust color is too dark.
•
Too much sugar in the recipe.
•
Decrease sugar amount slightly.
•
Select a lighter crust option.
12
Bread loaf is lopsided.
•
Too much yeast or water.
•
Kneading paddle pushed dough to
one side before rising and baking.
•
Measure all ingredients accurately.
•
Decrease yeast or water slightly.
•
Some loaves may not be evenly shaped,
particularly with whole-grain flour.
13
Loaves are made in
different shapes.
•
Varies by the type of bread.
•
Whole-grain and multi-grain bread tend to be
denser and shorter than basic white bread.
14
Bottom is hollow or holey
inside.
•
Dough too wet, has too much yeast,
or has no salt.
• Water too hot.
•
Measure all ingredients accurately.
•
Decrease yeast or water slightly. Check salt
measurement.
•
Use room temperature water.
15
Under baked or sticky,
dough bread.
•
Too much liquid; incorrect program
chosen.
•
Decrease liquid and measure ingredients carefully.
*Check program chosen for the recipe.
16
Bread mashes down when
slicing.
•
Bread is too hot.
•
Allow bread to cool on wire rack for 15-30 minutes
before slicing.
17
Bread has a heavy, thick
texture.
•
Too much flour, old flour.
•
Not enough water.
•
Try increasing water or decreasing flour.
•
Whole-grain breads will have a heavier texture.
18
Base of bread pan has
darkened or is spotted.
•
After washing in dishwasher.
•
This is normal and will not affect the bread pan.
No PROBLEM POSSIBLE CAUSE SOLUTION
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