Legal requirements for data disclosure
In exceptional cases, CUPRA is under the obli-
gation to provide, insofar as there are legal pro-
visions to this eect and to the extent neces-
sary, any data in its possession at the behest of
public authorities, e.g. to investigate a crime.
Public bodies are also authorised, within the
framework of current legislation, to consult ve-
hicle data themselves, in isolated cases. There-
fore in the event of an accident, they could, for
example, consult information recorded in the
airbag control unit which could help to clarify
the details of the accident.
Vehicle operating data
The control units process data to allow the ve-
hicle to operate. For example:
•
Vehicle status information, e.g. speed, de-
celeration, lateral acceleration, wheel rotation,
seat belt fastening indication, etc.
•
Environmental circumstances, e.g. tempera-
ture, rain and light sensor, distance control
sensors, etc.
As a rule, this data is transitory, is not stored
beyond the operating time and is only pro-
cessed by the vehicle itself. The control units
usually contain data memories. These memo-
ries are used to temporarily or permanently
document information on the status of the ve-
hicle, to order components and maintenance
requirements, as well as technical incidents
and faults.
Depending on the technical equipment, the
following information is stored:
•
Status of system components, e.g. ll levels,
tyre pressure, battery status, etc.
•
Faults and defects in major system compo-
nents, e.g. lights, brakes, etc.
•
Reactions of systems in special driving situa-
tions, e.g. when an airbag triggers, the inter-
vention of stability regulation systems, etc.
•
Information on incidents that could cause
damage or faults in the vehicle.
In special cases, e.g. if the vehicle detects a
malfunction, it may be necessary to save data
that would otherwise only be kept temporarily.
When using services such as repair or mainte-
nance services, the stored operating data as
well as the vehicle identication number can
be retrieved and used if necessary. These data
can be accessed by employees of the Service
network, e.g. workshops, or third parties, e.g.
employees of roadside assistance services in
the event of a breakdown. This also applies to
cases of warranties or implementation of qual-
ity assurance measures.
The data is retrieved over the vehicle’s OBD
(On-Board-Diagnosis) connection, which is re-
quired by law ›››
. Operating data document
the technical condition of the vehicle or indi-
vidual components, help to diagnose faults, to
full legal warranty obligations and to improve
quality. If necessary, these data, particularly
information on component orders, technical
incidents, operating errors and other faults,
are transmitted to CUPRA along with the ve-
hicle identication number. In addition, the
manufacturer is liable for damages caused by
a defective product. CUPRA also uses vehicle
operating data for this purpose, e.g. for recall
campaigns. These data can also be used to
check customer claims where they wish to take
advantage of a legal or commercial warranty.
Technical service workshops can reset the ve-
hicle's fault memories during repair or mainte-
nance work, or at your request.
Make sure that only specialised workshops re-
trieve and reset the incident memories. Fur-
ther information on the stored data can be ob-
tained from the specialised workshops.
Once a fault has been rectied, the informa-
tion on it is deleted from the memory. Other
memory content is successively overwritten.
Reprogramming the control units
As a rule, all data required for component
management are stored in the control units.
The programming of some comfort functions,
such as the convenience turn signals, single
door opening and screen indications, can be
changed by special workshop equipment. If
the comfort functions are reprogrammed, the
data and descriptions about these functions in
this instruction manual will not match them.
CUPRA recommends that you visit one of its
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