Cupra BORN - Page 70

SafetyIn case of emergency
69
1 )
Only available in certain countries.
• information call
•
assistance call
•
emergency call service.
A built-in control unit establishes the connec-
tion.
When a voice service is activated, a connec-
tion is established with a phone line.
Control lamp
There is a control lamp on the control
››› Fig. 64 (arrow). It shows the following sta-
tuses:
•
O: the eCall service is not available.
•
Flashes in red, approx. 20 seconds after
swing on the ignition: the eCall service is de-
activated.
•
Lights up red: system failure. The eCall serv-
ice is available with certain restrictions. CUPRA
suggests going to a specialised workshop.
•
Lights up green: the eCall service is availa-
ble. The system works correctly.
•
Flashes green: There is an ongoing voice
connection.
Emergency call service
1)
The automatic emergency call is only activated
if the ignition is switched on.
If the airbags or seatbelt tensioners are trig-
gered, a connection is automatically estab-
lished with the emergency coordination cen-
tre. The automatic emergency call cannot be
interrupted by pressing the emergency call
button ››› Fig. 65
1
. If the emergency coor-
dination centre's questions are not answered,
the corresponding assistance measures are
automatically implemented.
If the call is public, the person on the other end
of the line uses the language of the country in
which you are located.
If the call is private, the person on the other
end of the line will assist you in the language
you have congured in the Infotainment sys-
tem. If the congured language is not available,
English will be used.
Starting an emergency call manually
•
Briey press the button cover and open
the cover
›››
Fig. 65.
•
Press and hold the emergency call button
for a few seconds ››› Fig. 65
1
. The emer-
gency call is activated and a voice connection
is established with the emergency coordina-
tion centre.
If you press the emergency call button inadver-
tently, hang up the call immediately:
•
Press the emergency call button again until
the control light stays green.
Integrated battery
The integrated battery ensures that the le-
gally required emergency call system (eCall)
remains available for some time even if the
12-volt battery has been disconnected or has
failed.
If the integrated battery discharges or is defec-
tive, a message stating this is displayed on the
instrument cluster display. If the correspond-
ing message is displayed, contact a specialist
workshop immediately and have the battery
replaced.
Have the integrated battery checked and, if
necessary, replaced by a specialist workshop
approx. every 3 years.
Data transmissions
When an emergency call is made, the legally
required data is transmitted to the emergency
coordination centre so that the necessary as-
sistance measures can be determined.
The vehicle location data is overwritten on a
loop so that only the last three saved locations
are available. These are required for the cor-
rect operation of the emergency call (eCall)
system. This means that the vehicle is not sub-
ject to permanent monitoring.