Chapter 4: Troubleshooting
156 SE500CP Hardware Manual
SOS
Initializing the S.O.S saves files which are useful for troubleshooting purposes. The saved files
include a copy of the current SRFF file, current configurations, log files and any images retained
in memory. By default, the Quilt and Stitched images are retained in memory and available for
S.O.S. You can choose to retain other images in memory using the Configuration Editor. The
saved images can also be played back using the playback feature.
The S.O.S. feature saves files automatically to the path specified in the Output Folder. A new SOS
folder is created in the specified path, which consists of a subfolder with the current timestamp
in which the files are saved.
➢ To save files using S.O.S.
1. Click or select
Open from the File menu.
2. In the
Open dialog box, navigate to and select the SRFF you want to use and click Open.
3. O n the
Tools menu, point to Maintenance, and then click S.O.S.
4. The files are automatically saved in the Output Folder specified.
➢ To change the Output Folder
1. O n the
Tools menu, select Options.
2. Select the
File Handling tab.
3. In the Output Folder area, click
Browse.
4. Navigate to the folder in which you want to save the files and click
OK.
➢ To retain images in memory
1. O n the
Tools menu, select Configuration.
2. In the
Configuration Editor window, select Machine Control > Gatherer > Image Server.
3. In the right pane of the Configuration Editor window, select the image(s) you want to retain:
RetainMasks, RetainPictures, RetainRangeReconstructions, RetainRangeTriplets,
RetainReconstructions, RetainTriplets.
4. Right-click the value and click
Properties.
5. Edit the value from 0 to 1.
6. Click
OK.
Caution: This configuration setting must only be changed under the supervision of
CyberOptics Service and Support personnel.
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