8. CURRENT LOAD: This meter displays the approximate output load level (in 20% increments) of the UPS battery outlets.
9. SCHEDULE: Users can setup the schedule to turn on and shut down the computer and UPS through PowerPanel
®
Business software.
The LCD display will show how much time is left before the UPS will turn back on or shut down.
10. MUTE: This icon appears whenever the UPS is in silent mode. However, when there is a problem with the UPS, the alarm will still beep
even in silent mode.
11. INPUT METER: This meter measures the AC voltage that the UPS system is receiving from the utility wall outlet. The INPUT voltage
meter can be used as a diagnostic tool to identify poor-quality input power.
12. OUTPUT Meter: This meter measure, in real time, the AC voltage that the UPS system is providing to the computer, such as normal AC
line mode, AVR mode, and battery backup mode. (Note: The OUTPUT meter shows the status of the battery backup outlets in terms of
load, frequency, and voltage.)
13. EVENT: This meter records the number of power outages.
14. ESTIMATED RUNTIME: This displays the runtime estimate of the UPS with current battery capacity and load.
15. SENSITIVITY SETUP: This meter is also used to setup the UPS sensitivity when you are in the programming mode. If the connected
equipment can tolerate more power events (example: unstable power often associated with stormy weather), select Low Sensitivity and
the UPS will go to Battery Mode less often. If the connected equipment is more sensitive to power events, select High Sensitivity and the
UPS will go to Battery Mode more often.
For more information about functions setup, please refer to the Function Setup Guide.
Circuit breaker button is
projecting from the back
of the unit.
Circuit breaker has tripped due to an overload.
Turn the UPS off and unplug at least one piece of
equipment. Wait 10 seconds, reset the circuit breaker by
depressing the button, and then turn the UPS on.
The UPS does not
perform expected
runtime.
Battery not fully charged.
Recharge the battery by leaving the UPS plugged in.
Please contact CyberPower about replacement batteries.
The UPS will not turn on.
The on/off switch is designed to prevent
damage from rapidly turning it off and on.
Turn the UPS off. Wait 10 seconds and then turn the UPS
on.
The unit is not connected to an AC outlet.
The unit must be connected to a 110/120V 60Hz outlet.
Please contact Cyber Power about replacement
batteries.
Please contact Cyber Power.
PowerPanel
®
Business
software is inactive (all
icons are gray).
The USB / serial cable is not connected.
Connect the USB / serial cable to the UPS unit and an
open USB / serial port on the back of the computer.
The USB / serial cable is connected to the
wrong port.
Check the back of the computer for an additional USB /
serial port. Move the cable to this port.
The unit is not providing battery power.
Shutdown your computer and turn the UPS off. Wait 10
seconds and turn the UPS back on. This should reset
the unit.
The serial cable is not the cable that came with
the unit.
Please use the serial cable that came with the unit for the
software.
The USB power ports are
not providing power to
the connected devices.
The USB power port has Over Current
Protection design. When the total current of
connected devices is over 3.1A, the USB
power ports will stop providing power to the
connected devices.
Turn the UPS off and unplug at least one piece of device
connected to the USB power port and then turn the UPS
on.
Additional troubleshooting information can be found at “Support” at www.CyberPowerSystems.com
On-Battery Output Voltage
Max. Load for UPS Outlets
(5 Outlets)
Max. Load for Full-Time Surge Protection
outlets (10 Outlets)
On-Battery Output Wave Form
+ 32°F to 104° F / 0° C to 40° C
Operating Relative Humidity
3.9” x 9.7” x 10.2” (99 x 246 x 259 mm)
Sealed Maintenance Free Lead Acid Battery
Typical Battery Recharge Time
8 hours from total discharge
3 to 6 years, depending on number of discharge/recharge cycles
Sealed Maintenance Free Lead Acid Battery
UL1778, CSA C22.2 No 107.3, FCC/DoC Class B
SYSTEM FUNCTION BLOCK DIAGRAM
Advanced Energy-Saving Design
The GreenPower UPS™ has a high-efficiency charger, which makes it the most energy-efficient UPS in its class.
The advanced high-frequency charging system significantly improves charging efficiency and conserves energy. As
a result of this advanced design, the GreenPower UPS™ uses less energy compared to competitive models. The
GreenPower UPS™ is manufactured in accordance with the Restriction on Hazardous Substances (RoHS) directive
making it one of the most environmentally-friendly UPS on the market today.
Read the following terms and conditions carefully before using the CyberPower CP850PFCLCD / CP1000PFCLCD (the “CPS Product”). By
using the CPS Product you consent to be bound by and become a party to the terms and conditions of this Limited Warranty and Connected
Equipment Guarantee (together referred to as this “Warranty”). If you do not agree to the terms and conditions of this Warranty, you should
return the CPS Product for a full refund prior to using it.
Who is Providing this Warranty?
Cyber Power Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the CPS Product under normal use and conditions. It also covers equipment that
was connected to the CPS Product and damaged because of the failure of the CPS Product.
What is the Period of Coverage?
This warranty covers the CPS Product for three years from the date of purchase and connected equipment for as long as you own the CPS
Product.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the CPS Product.
How Do You Get Warranty Service?
1. Before contacting CyberPower, identify your CPS Product model number, the purchase date, and each item of Connected Equipment
(e.g. computer tower, computer monitor, ink jet printer, cable modem, etc).
2. Visit our web site at: www.cyberpowersystems.com/support or call us at (877) 297-6937.
3. If your CPS product requires warranty service you must provide a copy of your dated purchase receipt or invoice.
How Do You Open A Connected Equipment Claim?
1. Call us at (877) 297-6937 or write to us at: Cyber Power Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 55379 or
e-mail us at: claims@cpsww.com for instructions, within 10 days of the occurrence.
2. When you contact CyberPower, identify the CPS Product, the purchase date, and the item(s) of Connected Equipment. Have information
on all applicable insurance or other resources of recovery/ payment that are available to the Initial Customer and Request a Claim
Number.
3. You must provide a dated purchase receipt (or other proof of the original purchase) for the CPS Product and connected equipment. You
also need to provide a description of the damage to your connected equipment.
4. Pack and ship the CPS product to CyberPower and, if requested, the item(s) of Connected Equipment, a repair cost estimate for the
damage to the Connected Equipment, and all claim forms that CyberPower provides to you. Show the Claim Number on the shipping
label or include it with the product.
NOTE: You must prepay all shipping costs, you are responsible for packaging and shipment, and you must pay the cost of the repair estimate.
How Long Do I Have To Make A Claim?
All claims must be made within ten days of the occurrence.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the CPS Product.
If the CPS Product is defective in material or workmanship, CyberPower will repair or replace it at CyberPower’s expense, or, if CyberPower is
unable to or decides not to repair or replace the CPS Product (if defective) within a reasonable time, CyberPower will refund to you the full
purchase price you paid for the CPS Product (purchase receipt showing price paid is required).
If it appears the CPS Product failed to protect any equipment plugged into it, we will also send you forms for making your claim for the
connected equipment. We will repair or replace the equipment that was damaged because of the failure of our CPS Product or pay you the fair
market value (NOT REPLACEMENT COST) of the equipment at of the time of the damage. We will use Orion Blue Book, or another a
third-party valuation guide, or eBay, craigslist, or other source to establish that amount. Our maximum liability is limited to $250,000 for the
CP850PFCLCD and $350,000 for the CP1000PFCLCD.
Who Pays For Shipping?
We pay when we send items to you; you pay when you send items to us.
What isn’t covered by the warranty?
1. This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of the CPS Product or any data
that is lost as a result of the failure or the restoration of data or records, or the reinstallation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation or storage outside environmental limits of the CPS Product or
the equipment connected to it, nor for damage while in transit or in storage, nor if there has been improper operation or maintenance, or
use with items not designed or intended for use with the CPS Product, such as laser printers, appliances, aquariums, medical or life
support devices, etc.
What are the Limitations?
The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.
1. This Warranty does not apply unless the CPS Product and the equipment that was connected to it were connected to properly wired
and grounded outlets (including compliance with electrical and safety codes of the most current electrical code), without the use of any
adapters or other connectors.
2. The CPS Product must have been plugged directly into the power source and the equipment connected to the CPS Product must
be directly connected to the CPS Product and not “daisy-chained” together in serial fashion with any extension cords, another Product or
device similar to the CPS Product, surge suppressor, or power tap. Any such installation voids the Limited Warranty.
3. The CPS Product and equipment connected to it must have been used properly in a suitable and proper environment and in
conformance with any license, instruction manual, or warnings provided with the CPS Product and the equipment connected to it.
4. The CPS Product must have been used at all times within the limitations on the CPS Product’s VA capacity.
The CPS Product was designed to eliminate disrupting and damaging effects of momentary (less than 1ms) voltage spikes or impulses from
lightning or other power transients. If it can be shown that a voltage spike lasting longer than 1ms has occurred, the occurrence will be deemed
outside the rated capabilities of the CPS Product and the Limited Warranty is void. CyberPower Does Not Cover or Undertake Any Liability in
Any Event for Any of the Following:
1. Loss of or damage to data, records, or software or the restoration of data or records, or the reinstallation of software.
2. Damage from causes other than AC Power Line Transients, spikes, or surges on properly installed, grounded and code-compliant 120
volt power lines in the United States and Canada; transients, surges or spikes on standard telephone land lines, PBX telephone
equipment lines or Base 10T Ethernet lines, when properly installed and connected. (This exclusion applies, for example, to fluctuations
in data transmission or reception, by CATV or RF transmission or fluctuations, or by transients in such transmission.)
3. Damage from any circumstance described as excluded above with respect to the CPS Product.
4. Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing, abuse, misuse or alteration of either the CPS product
or the Connected Equipment.
5. CyberPower excludes any liability for personal injury under the Limited Warranty and Connected Equipment Guarantee. CyberPower
excludes any liability for direct, indirect, special, incidental or consequential damages, whether for damage to or loss of property
[EXCEPT FOR (AND ONLY FOR) the specific limited agreement of CyberPower to provide certain warranty benefits regarding
“Connected Equipment” under this Warranty], loss of profits, business interruption, or loss of information or data. NOTE: Some States or
Provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you.
6. The CPS Product is not for use in high-risk activities or with aquariums. The CPS Product is not designed or intended for use in
hazardous environments requiring fail-safe performance, or for use in any circumstance in which the failure of the CPS Product could
lead directly to death, personal injury, or severe physical or property damage, or that would affect operation or safety of any medical or life
support device (collectively, “High Risk Activities”). CyberPower expressly disclaims any express or implied warranty of fitness for High
Risk Activities or with aquariums. CyberPower does not authorize use of any CPS Product in any High Risk Activities or with Aquariums.
ANY SUCH USE IS IMPROPER AND IS A MISUSE OF THE CPS PRODUCT.
WHERE CAN I GET MORE INFORMATION?
The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded. CyberPower is the
warrantor under this Limited Warranty.
For more information contact CyberPower at:
Cyber Power Systems (USA), Inc.
4241 12th Ave E., STE 400, Shakopee, MN 55379
Phone: (877) 297-6937; e-mail at: claims@cpsww.com
© 2019 Cyber Power Systems (USA), Inc.
PowerPanel® Personal Edition is a trademark of Cyber
Power Systems (USA) Inc.
All rights reserved. All other trademarks are the property of
their respective owners.
WARNING: This product can expose you to chemicals including
bisphenol A (BPA) and styrene, which is known to the State of California
to cause reproductive harm and cancer. For more information, go to
www.P65Warnings.ca.gov.
CYBERPOWER GREENPOWER UPS™ TECHNOLOGY
LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE
DEFINITIONS FOR ILLUMINATED LCD INDICATORS
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