Cycleboard ELITE - Troubleshooting Guide; Common Issues and Solutions

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TROUBLESHOOTING GUIDE
PROBLEM POSSIBLE CAUSE SOLUTION
Throttle power won’t turn on Loose Throttle Connection Check throttle connection
Charger not working, battery
not charging
Not plugged in correctly
Outlet not working
Charger is damaged
Check outlet and charging port
Try a dierent outlet
Replace charger; Contact CycleBoard for assistance
Short run time, limited range Rider weight
Riding conditions
Battery not fully charged
Battery life has been reached
Damaged Battery
Do not exceed 250lb weight limit
Use only on flat, dry surfaces, avoid inclines and debris
Fully recharge battery until light turns green on charger
Replace battery - contact CycleBoard for assistance
Replace battery - contact CycleBoard for assistance
Runs slow, power reduction Battery not fully charged
Rider weight
Hills too steep
Fully recharge battery until light turns green on charger
Do not exceed 250lb weight limit
Use on flat surfaces
Handle won’t fold/unfold Handle release tab is stuck Cover lower folding handle tab with thick cloth and
lightly tap with a hammer to get tab unstuck
Handle is loose Loose screws at lower handle assembly
Loose thumb screw at height
adjustment assembly
Tighten screws
Tighten thumb screw