CZUR TECH CO., LTD.
Unable to turn on device, TFT screen and the power
indicator light is not bright.
The software can not be installed.
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CHARPTER 3. QUESTION AND ANSWERING
3.1 PC MODE (USB)
2.3.2 Function Preview
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Find the update file “Update.brn”.
Plug in device power adapter, connect device with PC via
USB cable.
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Check if the power supply socket is energized, the adapter
is properly connected, the power switch is turned on.
Restart the device.
Wrong hardware upgrade process may cause this issue,
please contact customer service.
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Software supports win7/8/10 system, and does not
support XP, Vista or Mac system.
Ensuring input the correct serial number.
Check the anti-virus software and firewall, shut down
antivirus software and firewall, add trust, or reduce the
defense level.
If download the software on official website, please make
sure that the software has been downloaded fully, then
install.
Serial number error.
Please recheck the input serial number, make sure letters
and numbers are separated. Note, there is no number 1 in
serial number.
Check whether the operating system is win7 and above
system, the system currently supports WIN7/8/10.
1)
When first time usage, open the device software, and
nothing shows in preview frame, unable to scan.
Re-plug in the USB cable or restart the device, restart the
computer software device. Device is equipped standard
UVC protocol, with the drive of Windows system, will
automatic identification device.
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Long press “Zoom in” button, keep pressing the button
and power on device, after about 3 seconds, you enter
into “Device U disc” mode.
Copy update file “Update.brn” to root directory of “Device
U disc”.
Plug out USB cable, the device start updating automatically,
scan indicator red flash (on the camera head).
“Scan indicator off” means updating finished, restart the
device.
2.4 DEVICE HARDWARE UPDATE
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Update preparation.
2.5 RESTORE FACTORY SETTING
Plug in power adapter, then long press”Zoom out” button.
Keep pressing the button and power on device, you can enter
restore factory setting, TFT screen show “Initializing...”, restore
factory setting finished when TFT screen show “Initialized”.
For more details about networking, share, scan, upload, cloud
application and management platform, you can login Czur cloud
account to try and know more. Cloud web, www.czur.cc.
Update instruction.
Note.
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Enter “Device U disc”for updating, don’t change any system
file.
While scan indicator red flash, don’t power off the device.
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