D-Link DCS-930L

Troubleshooting
FAQs
1. What can mydlink.com do for me?
mydlink.com provides users with a quick and easy way to view or manage
multiplecamerasovertheInternet.Youcanaddyourcameratoyour
mydlink.comaccountafterrunningtheInstallationWizard.Userscansign
intomydlinkandaccesstheirdevicesundertheiraccountfromaPC
connected to the Internet anytime, anywhere.
2. What is a mydlink No.? What is it used for?
 Eachcamerahasaunique8-digitmydlinkNo.whichwillbeshownonthe
labelonthebackofyourcamera.This8-digitnumberidentiesyourdevice,
and is required to add your device to your mydlink.com account.
3. What can I do if my DCS-930L is not working correctly?
• TryusingthewizardontheincludedCD.
• Tomakesureyourhardwareisinstalledcorrectly,makesurethat:
 -thepowerLEDislitsolidgreen
 -yourInternetconnectionisworking
 -yourrouter’sLAN&WANconnectionsareok
 -yourroutersupportsUPnP
®
 -yourcameraisonthesamenetworkasyourPC
 -bothyourPCandcamerahaveaworkingInternetconnection
• If your camera is still not working, check your router and make sure it is
usingthelatestrmware.
4. My computer does not have a CD drive. How do I install my DCS-930L?
 Youcandownloadthewizardfromthewww.mydlink.com/supportwebsite.
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ENGLISH