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D-Link i2eye DVC-1000

D-Link i2eye DVC-1000
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Manual
Building Networks for People
Broadband VideoPhone
DVC-1000
v2.20
(Patent Pending)
i2eye
TM

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D-Link i2eye DVC-1000 Specifications

General IconGeneral
BrandD-Link
Modeli2eye DVC-1000
CategoryTelephone
LanguageEnglish

Summary

Device Connections

LED Indicators Overview

Getting Started Guide

Using the Remote Control

Remote Control Layout and Operation

Details the layout and functions of the remote control for device operation.

Using the On-Screen Keyboard

Using the Setup Wizard

Welcome Screen Navigation

Explains the initial screen of the setup wizard and how to navigate.

Personal Information Entry

Details how to enter personal information like name, country, and phone number.

Network Address Configuration

Covers obtaining IP address, subnet mask, and gateway for network connection.

DNS Server Configuration

Explains how to configure primary and secondary DNS server addresses.

Network Speed Configuration

Allows selection of connection type and setting of send/receive speeds.

System Restart for Setup Completion

Details the system restart required to finalize the setup wizard.

Using a Telephone with the DVC-1000

Using the DVC-1000

Answering Incoming Calls

Explains how to answer incoming video calls using the handset or remote.

Placing Calls via Telephone Handset

Details how to place calls using the telephone handset for speed dial or manual dialing.

Placing Calls via Remote Control

Guides on how to place calls using the remote control via manual dialing.

Placing Speed-Dial Calls via Remote

Explains how to initiate a call using the speed dial list with the remote.

Entering Phone Numbers

Calling with Same Country and Area Codes

Instructions for making local video calls using matching country and area codes.

Calling with Different Area Code

How to make long-distance video calls with a different area code.

Calling with Different Country Code

How to make international video calls with a different country code.

Entering IP Addresses for Calls

Calling via IP Address

How to place video calls by directly entering the IP address of the device.

Using the Configuration Menu

Network Address Configuration

Covers obtaining IP address, subnet mask, and gateway for network connection.

DNS Server Configuration

Explains how to configure primary and secondary DNS server addresses.

Public IP Address Settings

Manages how the public IP address is obtained or specified.

Network Speed Settings

Allows setting transmit and receive speeds for optimal connection.

Router, Gateway, and Modem Connectivity

Using D-Link Routers

Specific configuration steps for D-Link routers.

Opening Network Ports

Explains the need to open specific ports for router/firewall access.

Router Port Opening Procedures

Step-by-step guide to opening necessary ports on a router.

Troubleshooting Common Issues

Cannot Make Calls Using Phone Number

Troubleshooting steps for issues with making calls via phone numbers.

Cannot Make Direct IP Calls

Troubleshooting steps for issues with making direct IP calls.

VideoPhone Freezing During Calls

Addresses problems where the VideoPhone freezes while answering calls.

Poor Video Quality

Solutions for poor video quality, including focus and motion issues.

Troubleshooting No Video in Call

Steps to resolve issues where no video is displayed during a call.

Video Freezing During Conversation

Solutions for video freezing during an ongoing call due to network congestion.

Troubleshooting No Audio in Call

Steps to resolve issues where no audio is transmitted or received.

Audio Stops During Call

Addresses audio stopping mid-call due to muting or network congestion.

Addressing Excessive Delay

How to fix conversation delay by adjusting network speeds.

Troubleshooting Update Server Errors

Resolves errors related to the update server, internet connection, or firewall.

Troubleshooting Public IP Address Errors

Addresses errors indicating the VideoPhone cannot obtain a public IP address.

Troubleshooting Directory Service Registration Errors

Resolves errors when the VideoPhone fails to register with the Directory Service.

Cannot Obtain IP Address Automatically

Fixes issues with not connecting to a DHCP server or accessing IP addresses.

Troubleshooting Packet Loss

Addresses packet loss issues due to network congestion or incorrect speeds.

Troubleshooting Internet Connection

Resolves issues related to Ethernet connection, DNS entries, or IP/subnet/gateway settings.

Public IP Button Not Enabled

Solutions for when the Public IP button is not enabled, possibly due to IP detection delays.

Resolving Incorrect Network Speeds

Adjusts network speeds to fix performance issues like packet loss.

Troubleshooting Boot-Up Failures

Addresses issues with the VideoPhone not booting up, power, or display.

Technical Specifications

Contacting Technical Support

Limited Warranty Information (USA Only)

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