Dart MD10P - Troubleshooting Common Issues; Technical Support and Resources; Dart Controls Website Features

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Troubleshooting
Technical Support Options
• Visit the Dart Controls Web Site at: www.dartcontrols.com
• Email technical support at: techsupport@dartcontrols.com
• Telephone technical support at 317-733-2133 ext. 4
What's Special About www.dartcontrols.com?
• Changes to printed material and product offerings first appear online
• Product manuals and other literature are easily accessible
• All information can be easily displayed or printed as needed
Problem Possible Case Solution
Display is blank Power not applied
Defective unit
Using a volt meter, verify that a voltage between 85 and 265VAC is measured between
the L and N terminal block positions.
Contact technical support for additional help and instructions.
Display is dim Display intensity
parameter is too low
Editing and increasing the display intensity parameter should cause the display digits to
become brighter.
When power is
applied, “LF-L” is
displayed
AC line supplying
power to unit has too
much noise
AC line supplying
power to unit has an
abnormally low
frequency
Review routing of power wires in machine to minimize electrical noise. Look for other
devices which share the same circuit which may be producing unacceptable levels of
line noise. In some applications, such as welding equipment, a careful regiment of
applying an AC line filter, re-routine wires, dividing circuits, using shielded cable, and
properly grounding devices will usually solve the problem.
The
unit is designed to operate with AC lines from 48-62 Hertz (cycles per second).
This is typically not a problem because the international standards are 50 and 60 Hertz.
When power is
applied, “LF-H” is
displayed
AC line supplying
power to unit has too
much noise
AC line supplying
power to unit has an
abnormally high
frequency
Review routing of power wires in machine to minimize electrical noise. Look for other
devices which share the same circuit which may be producing unacceptable levels of
line noise. In some applications, such as welding equipment, a careful regiment of
applying an AC line filter, re-routine wires, dividing circuits, using shielded cable, and
properly grounding devices will usually solve the problem.
The unit is designed to operate
with AC lines from 48-62 Hertz (cycles per second).
This is typically not a problem because the international standards are 50 and 60 Hertz.
The alarm output
does not seem to
function
Alarm output
parameters not
configured properly
Alarm output parameters not configured properly
Review alarm output parameters. The alarm relay output can be tested by selecting
the “Always On” value for the Activation Condition parameters for the alarm output.
When doing this, the relay click should be audible and the NC (Normally Closed) and C
(Common) terminals should become internally shorted at the terminal block.