cleaning & troubleshooting ∙ 15 14 ∙ cleaning & troubleshooting
Cleaning & troubleshootingCleaning & troubleshooting
CLEANING
• Unplug the Sous Vide and allow it to fully cool before cleaning and storing.
• Always dispose of Vacuum Seal Bags after use.
• Pour out the water, then wipe the Sous Vide Water Tank and Lid with a
wet towel and a small amount dish soap. Rinse towel and wipe down
parts again.
• CAUTION: Be extremely careful when dumping the water contents from
the Sous Vide as the water will be extremely hot after use.
• Never immerse the Sous Vide, cord, or plug in water and make sure no
water enters the base of the unit.
• Wipe the outside of the Sous Vide with a damp cloth and dry with a soft
cloth before storing.
TROUBLESHOOTING
• If the Sous Vide will not turn on, ensure that the power cord is plugged
into a working outlet.
• Determine if a power failure has occurred in your residence.
• If condensation forms on the inside of the lid so that you cannot see inside
the cooker, lift the Lid slightly (without letting out the heat) and tilt it away
from you so that the condensation ows back into the water bath.
• If the Agitator becomes dislodged in any way that interferes with the
stirring movement, press the Start/Stop button, wait for the unit to turn off,
then adjust the Agitator and replace the Filter Cap. Restart the unit and
continue cooking.
• Error Codes E1 and E2 indicate a problem with the temperature sensor.
Please contact customer service for repair.
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