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Mains water is still in use when
pump is running. Possible cause -
pump needs to be primed.
Mains water is still in use when
pump is running. Possible cause
- debris is caught inside RainBank
preventing plunger mechanism from
sealing completely.
Mains water is still in use when
pump is running. Possible cause -
pump impeller blocked. Have pump
serviced.
Mains water not passing through
RainBank. Possible cause - RainBank
installed backwards. Install RainBank
according to installation & operating
instructions. Arrow on top of RainBank
indicates direction of flow.
Mains water not passing through
RainBank. Possible cause - debris is
blocking inlet and or filters in or out of
RainBank.
In order of most likely solution:
1. Mains inlet stop valve closed
– open stop valve.
2. RainBank blocked – this is highly
unlikely, ensure 1 is checked first.
Mains water pressure and flow too
low. Possible cause - there is a check
valve or PRV installed between RainBank
and tank. Remove check valve or PRV
from plumbing.
Pump hums. Possible cause - pump is
jammed or seized. Have pump serviced.
Water leaking from connection
between pump and RainBank.
Possible cause - installer has failed
to fit connection kit correctly. Remove
RainBank and re-install connection kit.
Mains water filling up tank. Possible
cause - debris caught inside RainBank.
Pump takes more than 10 seconds
to turn on. This is anti-cycling software
that allows 1 start every 10 seconds.
OTHER SYMPTOMS:
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