DCS ActiveSmart RS36A72JC User Manual

32
TROUBLESHOOTING
If there is a problem with your appliance, please check the following points before
contacting your local DCS by Fisher & Paykel Authorized Service Agent or the Customer
Care Center.
Product parts and accessories can be purchased through DCS by Fisher & Paykel
Customer Care Center or online at www.dcsappliances.com (this service is available to
selected markets only).
All models
PROBLEM POSSIBLE CAUSES WHAT TO DO
Appliance does
not operate.
No electricity at power
outlet.
Check that the plug is correctly
connected and power switched on.
Check another appliance at the same
outlet.
Check house fuse.
Light not
working.
Light not functioning. The LED light cannot be serviced
by the user. Contact your DCS by
Fisher&Paykel Dealer or DCS by
Fisher&Paykel Authorized Service Agent.
Refrigerator not working. Check refrigerator is turned on at the
wall or at the isolating switch.
Motor operates
for long
periods.
Hot weather. Minimize door openings to allow
temperature to stabilize.
Frequent door openings.
Large amount of food
recentlyadded.
Temperature control set
too low.
See ‘Operating instructions’ section.
Doors not sealing
properly.
Check that cabinet is level and gasket
seals are clean. See ‘Cleaning Care –
Exterior’ section.
Storage
compartments
too warm.
Temperature setting not
correct.
See ‘Operating instructions’ section.
Frequent door openings. Minimize door openings to allow
temperature to stabilize.
Large amount of food
recentlyadded.
Food freezing
in the fridge
compartment.
Temperature setting not
correct.
See ‘Operating instructions’ section.
Food placed directly in
front of air outlets.
Move chill sensitive foods away from the
center back of the shelves.

DCS ActiveSmart RS36A72JC Specifications

General

Brand	DCS
Model	ActiveSmart RS36A72JC
Category	Refrigerator
Language	English